Lead Customer Success Manager, Enterprise

hace 1 mes


Zaragoza, España Product School A tiempo completo

.Lead Customer Success Manager, Enterprise We're on a mission at Product School…… to empower people to build better productsAs the global leader in Product Management certifications, we train Product Managers at all career stages and entire Product teams within organizations.In addition to offering the industry's most recognized Product Management certifications, we publish a wealth of free content online, hold regular career fairs, and host the world's premier Product conference: ProductCon. The Role:A critical part of the success of the Enterprise Client Success team, you'll be responsible for helping retain and grow enterprise accounts through high-touch engagement delivery, planning and partnership. The ideal candidate is super organized, a very effective communicator and obsessed with customer satisfaction; they come with a strongsense of end-to-end ownership, able to balance quality with urgency and are highly accountable. What you'll do:Be the face of Product School: Deliver a world class client experience by delivering white-glove support - including clear and timely communication, effective planning, tracking and management of all delivery logistics.Collaborate cross-functionally across the Product School organization to meet deadlines and quality expectations, ensuring no gaps in client experience.Solve problems proactively and anticipate client needs to ensure an excellent experience for all customers.Support all necessary back-end logistics for virtual and in-person engagements across time zones, including managing CRM records (Salesforce), facilitation during sessions, communications, briefings, T&E expenses, invoicing, business reviews, retrospectives, and tech support.This role could be a good fit for you if:You have 5+ years of experience in enterprise account management, senior customer success, strategic partnerships and/or professional training support.You are an effective and concise communicator with strong listening & communication skills.You have a bias for action; you can effectively triage and think on your feet to problem solve.You have great interpersonal skills, relationship building skills, and the ability to empathize with customers and end users while also understanding when to say 'no'.You are organized with outstanding project and task management skills.You have a strong attention to detail & critical thinking/strategic thinking.You are a team player.You are fluent in English, both written and oral (Required)



  • Zaragoza, España Worldline Global A tiempo completo

    .Worldline is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started. We are on an exciting journey to lead the way towards the next...

  • Customer Success Manager

    hace 4 semanas


    Zaragoza, España Sap A tiempo completo

    .What we offer We help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We...


  • Zaragoza, Zaragoza, España Ab Tasty A tiempo completo

    Customer Success Manager Job DescriptionWe are looking for an experienced professional to join our team in Spain as a Customer Success Manager. As a key member of our Customer Success team, you will be responsible for guiding and advising clients on the best ways to maximize the value of our solutions. This includes working closely with the Sales, Account...


  • Zaragoza, España Sap Se A tiempo completo

    .Customer Success Manager (CSM) - SAP Academy for Customer Success - Spain (Hybrid) Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...


  • Zaragoza, Zaragoza, España Worldline Global A tiempo completo

    Customer Success Manager Role OverviewAt Worldline Global, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our Enterprise Accounts team, you will be responsible for delivering exceptional customer experiences and driving business growth.Main ResponsibilitiesDevelop and maintain strong relationships with our...


  • Zaragoza, Zaragoza, España Cloudera A tiempo completo

    Strategic Customer Success ManagerAt Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital...


  • Zaragoza, España Denodo Technologies, Inc. A tiempo completo

    .Customer Success Manager, Iberia Country: ES City: Madrid Job Category: Customer Success Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self-service BI, data science, hybrid/multi-cloud data integration, and enterprise data...


  • Zaragoza, España Sin Nombre A tiempo completo

    .Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other...

  • Customer Success Manager

    hace 2 semanas


    Zaragoza, España Xm Cyber A tiempo completo

    .XM Cyber is a leading hybrid cloud security company that's changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets. With XM Cyber, you...


  • Zaragoza, Zaragoza, España Denodo Technologies A tiempo completo

    Key Responsibilities:As a Customer Success Manager, you will be responsible for overseeing the successful delivery of all services under your management from kickoff to closeout, ensuring it conforms to customer expectations and contractual agreements. You will determine agenda details, monitor progress, and maintain strong relationships with architects,...


  • Zaragoza, Zaragoza, España Sap A tiempo completo

    About the Role:As a Customer Success Team Member at SAP, you will be part of a globally diverse and supportive environment, working closely with customers to guide them through their business journey with our solutions. Your primary goal will be to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within your...


  • Zaragoza, Zaragoza, España Workiva Spain, S.L. A tiempo completo

    Job SummaryWe are seeking a seasoned Senior Manager Of Customer Success to lead our Customer Success Team in EMEA, driving customer adoption and utilization of our products. As a key member of our leadership team, you will be responsible for managing a team of Customer Success individuals focused on our Iberia, Italy, and emerging EMEA markets.Key...

  • Customer Success Manager

    hace 2 semanas


    Zaragoza, Zaragoza, España Sap A tiempo completo

    About the RoleAs a Customer Success Manager at SAP, you will have the opportunity to work with clients across the globe, helping them navigate their business journeys with our innovative solutions.We offer a dynamic and collaborative work environment that fosters innovation, creativity, and growth. Our team is passionate about delivering exceptional customer...


  • Zaragoza, Zaragoza, España Xm Cyber A tiempo completo

    Xm Cyber is a leading hybrid cloud security company that's changing the way organizations approach cyber risk. Our exposure management solution transforms the way organizations see and address cyber threats, demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments...


  • Zaragoza, Zaragoza, España Product School A tiempo completo

    About the Role:As a critical part of the Enterprise Client Success team at Product School, you will be responsible for helping retain and grow enterprise accounts through high-touch engagement delivery, planning, and partnership. The ideal candidate is super organized, a very effective communicator, and obsessed with customer satisfaction; they come with a...

  • Customer Success Manager

    hace 4 semanas


    Zaragoza, España Sinch A tiempo completo

    .Sinch is a Customer Communication Cloud company, directly powering meaningful conversations at scale across messaging, voice and email to help businesses deliver unified, personalized experiences that truly revolve around their customers – no matter the channels they use. More than 150,000 businesses – including many of the world's largest tech...


  • Zaragoza, España Virtuagym A tiempo completo

    As Virtuagym keeps on growing, we are now looking for a full-time Spanish-speaking Customer Success Manager (post-sale) to join our team in our efforts to make the world a healthier and happier place. As Customer Success Manager in our Customer Success Team, you will be the first point of contact for our local clients/customers in the Spanish market and...


  • Zaragoza, España Sinch A tiempo completo

    .Sinch is a Customer Communication Cloud company, directly powering meaningful conversations at scale across messaging, voice and email to help businesses deliver unified, personalized experiences that truly revolve around their customers – no matter the channels they use. More than 150,000 businesses – including many of the world's largest tech...


  • Zaragoza, España Cloudera A tiempo completo

    .Strategic Customer Success Manager (Spanish Language Skills)At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community,...


  • Zaragoza, España Righthand A tiempo completo

    Desde RightHand, compañía especializada en atracción del talento digital y contratación, estamos colaborando en la búsqueda de un Customer Success Manager en Madrid con nuestro cliente, plataforma tecnológica especializada en campañas publicitarias digitales fuera del hogar (DOOH). Buscamos un Customer Success Manager con talento para acelerar el uso...