Customer Service Representative

hace 2 meses


Alcobendas, España DELAVAL HOMES LIMITED A tiempo completo

Do you want to work in a global company where you can contribute to a more sustainable food production?
DeLaval is a leading developer, manufacturer and supplier of solutions for dairy farmers around the world. As a company built on innovation, we constantly work to find ways of helping our customers do more with less.
Description DeLaval is now looking for a Customer Service Representative for a temporary position. You will be responsible for requests, orders, and deliveries to our customers through our network of distributors in Spain and Portugal.
Manage the registration and control of order flow, from purchase to final shipment and invoicing, including possible changes in scope and delivery dates.
Replying to customer inquiries providing information on the availability and delivery times of orders and/or products in coordination with the group.
Daily contact with customers via email and phone.
Coordination between the group and national transport suppliers to ensure deliveries on time.
Data updating in the system.
Supporting with internal office matters and couriers.
Required Education and Skills Degree / Administrative FP or higher.
At least 2 years of experience in a similar position.
Knowledge and experience in SAP.
English and Spanish.
Organizational and multitasking skills to work on multiple issues simultaneously.
Ability to work in a team to collaborate with other departments.
Empathy and problem-solving skills.
Location Located in Madrid (Alcobendas).
Working at DeLaval A workplace like no other, where cutting-edge technology goes hand in hand with animal welfare. DeLaval is part of the Tetra Laval Group along with Tetra Pak and Sidel.
Additionally, we offer you:
Working in an international company.
Learning and development opportunities.
An atmosphere based on trust, support, and mutual respect.
For further information or to submit your application, please contact:
******
About DeLaval Our vision is to make sustainable food production possible. As a company built on innovation, we constantly work to find ways of helping our customers, dairy farmers, do more with less by providing world-leading milking equipment and solutions. Today, DeLaval has approximately 4,500 passionate professionals operating in more than 100 markets around the world. DeLaval is part of the Tetra Laval Group.

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