Outlet Manager

hace 2 meses


Cádiz, España Accor Hotels A tiempo completo

Company Description The Centaurus Movenpick Hotel stands as a paragon of luxury and sophistication in the heart of Islamabad.
With an unwavering commitment to unparalleled comfort, innovative design, and world-class hospitality, this corporate heaven has redefined the standards of opulence, setting a new benchmark for business and leisure travel.
Job Description To manage the overall operation of the restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.
KEY ROLES & RESPONSIBILITIES Motivate, discipline, direct and supervise the work of all employees in the restaurant Develop and maintain training programs to ensure a high degree of staff professionalism Manage day-to-day operations of the restaurant Handle complaints and make effective service recovery Ensure standards are being followed in accordance with F&B policies and procedures Ensure all employees have full product knowledge Regularly inspect food & beverage quality Follow established and proper Accounting procedures Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly Conduct daily roll plays and ensure employees adhere to grooming standards Develop maintenance schedules Liaise with stewarding on inventory and breakage control Maintain daily log book maintaining clear and concise information on the operations.
Establish guest database with preference records of regular guests Schedule employees to maintain Hotel's service standards within budgeted labour costs Assign responsibilities to subordinates and conduct regular performance checks Implement weekly cleaning schedules for operating equipment Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department Control stock of all equipment in the restaurant Constantly monitor staff's appearance, attitude and degree of professionalism Qualifications Service focused personality is essential and previous leadership experience required Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Ability to lead by example, believe in a strong team culture and set the scene for high performance Additional Information Females candidates with a background in the hotel industry are preferred.
We offer a competitive salary along with additional benefits and medical coverage.
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