Assistant Outlet Manager

hace 1 semana

Cádiz, Cádiz, España Accor Hotels A tiempo completo

Job Title: Assistant Outlet Manager

Job Summary:

We are seeking an experienced Assistant Outlet Manager to join our team at Accor Hotels. As a key member of our operations team, you will be responsible for supporting the Outlet Manager in managing all outlets efficiently according to established concept statements.

Key Responsibilities:

  • Ensure all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
  • Assign responsibilities to subordinates and check their performance periodically.
  • Assist in controlling the requisitioning, storage, and careful use of all operating equipment and supplies.
  • Ensure par stocks for all operating equipment and supplies are strictly adhered to and the outlet is adequately equipped.
  • Assist in conducting monthly inventory checks on all operating equipment and supplies.
  • Carry out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
  • Conduct daily pre-shift briefings to employees on preparation, service, and product knowledge.
  • Attend Daily Operating Meeting.
  • Assist in planning and organizing festive food promotions within the outlet.
  • Liaise with the Kitchen and Beverage department on daily operation and quality.
  • Handle all guest complaints, requests, and enquiries on food, beverage, and service.
  • Assist in the operations and be visible during peak times.
  • Assist in the revision and updating of the outlet Departmental Operations Manual on an as-needed basis.
  • Maintain the Daily Log Book.
  • Assist in planning the outlet weekly roster and work schedules to ensure the outlet is adequately staffed to handle the level of business and submit a copy to the Human Resources Department.
  • Report "lost and found" items.
  • Supervise employees within the department, ensuring the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Attend all meetings as required by Executive Management.
  • Undertake any reasonable tasks as assigned by the Food and Beverage Department.
  • Ensure rosters are posted and timesheets submitted on time with a copy to the Human Resources and Food & Beverage Departments.
  • Conduct employee performance appraisals.
  • Identify and develop young talents within the organization for future potential growth within the group.

About Accor Hotels:

We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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