Assistant Outlet Manager
hace 1 día
We are seeking a highly skilled and experienced Assistant Outlet Manager to join our team at Accor Hotels. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day running of our outlets.
Key Responsibilities:- Support the Outlet Manager in managing all outlets efficiently, adhering to established concept statements.
- Ensure that all operating standards are met to achieve the level of service outlined in the Departmental Operations Manual.
- Assign responsibilities to subordinates and monitor their performance regularly.
- Assist in controlling the requisitioning, storage, and use of operating equipment and supplies.
- Ensure par stocks for all operating equipment and supplies are maintained and the outlet is adequately equipped.
- Conduct monthly inventory checks on operating equipment and supplies.
- Carry out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
- Conduct daily pre-shift briefings to employees on preparation, service, and product knowledge.
- Attend Daily Operating Meeting.
- Assist in planning and organizing festive food promotions within the outlet.
- Liaise with the Kitchen and Beverage department on daily operations and quality.
- Handle all guest complaints, requests, and enquiries on food, beverage, and service.
- Assist in operations and be visible during peak times.
- Assist in revising and updating the outlet Departmental Operations Manual as needed.
- Maintain the Daily Log Book.
- Assist in planning the outlet weekly roster and work schedules to ensure adequate staffing.
- Report lost and found items.
- Supervise employees within the department, ensuring correct standards and methods of service are maintained.
- Maintain a high standard of personal appearance and hygiene at all times.
- Attend all meetings as required by Executive Management.
- Undertake any reasonable tasks assigned by the Food and Beverage Department.
- Ensure rosters are posted and timesheets submitted on time.
- Conduct employee performance appraisals.
- Identify and develop young talents within the organization for future growth.
What We Offer:
At Accor Hotels, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work effectively in a fast-paced environment.
- High level of attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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