Bartender

hace 4 semanas


Cádiz, España Accor Hotels A tiempo completo

.Company Description Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud "Ambassadors" of l'Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests. We are looking for a Lead Ambassador for Sofitel Auckland Viaduct Harbour as Digital Marketing & Creative Manager . The ambassador should have an eye for detail, a passion for creating magnifique luxury experiences for our guests, and developing a wonderful team. Job Description Reports To: F&B Duty Manager or their designate Position Overview: Be accountable on a shift basis for the operations of the outlet through effective people management. Support revenue initiatives and maintain cost controls whilst providing total customer satisfaction with all customer contact. This role is 'hands on', working as part of a team to provide efficient 5-star service. Demonstrate 'ownership' of the outlet through commitment to the following areas of responsibility. KEY RESPONSIBILITIES/ DUTIES Perform basic day-to-day food and beverage service. Opening and Closing of restaurant/Bar or outlet. Responsible for the efficient operation and high quality service of Hotel's bar outlet. Serve beverage items with flair and professionalism according to company standards. Maintain product knowledge of all drinks, snack and wine lists in order to advise and make recommendations to guests. Use every opportunity to maximize sales. Assist in the supervision of security arrangements and property maintenance in line with Hotel policy. Observing liquor and other laws and regulations. Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the hotel's Food Safety Plan. Input into development of the outlet. Cost control / guest awareness. Work with staff to minimise wastage and breakages. Work cohesively as a team member. Ensure efficient, friendly and professional food and beverage service is provided to all guests. Provide for guests and patrons an experience and environment they feel meets their expectations. Familiarise yourself with VIP and regular guests to ensure their requests and needs are met. Set up and maintain a weekly cleaning schedule for the bar to achieve the highest possible hygiene and cleaning standards. Ensure all mise-en-place is completed prior to guests arriving. Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted



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