Outlet Manager
hace 4 días
Company DescriptionThe Centaurus Movenpick Hotel stands as a paragon of luxury and sophistication in the heart of Islamabad. With an unwavering commitment to unparalleled comfort, innovative design, and world-class hospitality, this corporate heaven has redefined the standards of opulence, setting a new benchmark for business and leisure travel.
Job DescriptionTo manage the overall operation of the restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.
KEY ROLES & RESPONSIBILITIES Motivate, discipline, direct and supervise the work of all employees in the restaurantDevelop and maintain training programs to ensure a high degree of staff professionalismManage day-to-day operations of the restaurantHandle complaints and make effective service recoveryEnsure standards are being followed in accordance with F&B policies and proceduresEnsure all employees have full product knowledgeRegularly inspect food & beverage qualityFollow established and proper Accounting proceduresHold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordinglyConduct daily roll plays and ensure employees adhere to grooming standardsDevelop maintenance schedulesLiaise with stewarding on inventory and breakage controlMaintain daily log book maintaining clear and concise information on the operations.Establish guest database with preference records of regular guestsSchedule employees to maintain Hotel's service standards within budgeted labour costsAssign responsibilities to subordinates and conduct regular performance checksImplement weekly cleaning schedules for operating equipmentManage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering DepartmentControl stock of all equipment in the restaurantConstantly monitor staff's appearance, attitude and degree of professionalism QualificationsService focused personality is essential and previous leadership experience requiredProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performance Additional InformationFemales candidates with a background in the hotel industry are preferred.
We offer a competitive salary along with additional benefits and medical coverage.
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