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(Xqk-160) | It Support
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IT Support - Direct Recruitment en Madrid.
BYT is a spinoff of Boost IT that aims to use all the knowledge and experience created over 4 years with a management team that has more than 15 years of experience.Created in December 2021 after 4 years of delivering the specialized recruitment service with great success under Boost IT name.
During these 4 years we carried out more than 400 specialized recruitment processes for 20 different clients both in Portugal and Internationally.
The success of the direct recruitment business area within Boost IT was so successful that we decided in 2021 to create BYT.Responsibilities:Troubleshooting and incident solving for all applications and hardware components within the office IT.Collaboration in projects with affected departments and their coordination offering technical support.IT infrastructure management, including dealing with and solving problems of internal clients' printers, scanners, network, and SAP ERP.Monitoring the system environment, data management of new systems, configuration of hardware elements, and continuous improvement.Proactive and collaborative attitude with production IT, acting as a connection between the local IT site and the global IT department from end to end.Requirements:Minimum of 2 years in general technical support and MS Windows Server support, preferably in the manufacturing environment.Experience with Windows and iOS Mobile operating systems.Minimum 2 years experience with MS Office.Experience with SAP issues management.Knowledge of networks and VOIP.Experience with ITSM tools such as ServiceNow.
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