Empleos actuales relacionados con Customer Support Unit Agent - Barcelona - British Airways
-
Customer Support Unit Supervisor
hace 2 semanas
Barcelona, Barcelona, España British Airways A tiempo completoJob Title: Customer Support Unit SupervisorWe are seeking a highly skilled and experienced Customer Support Unit Supervisor to join our team at British Airways. As a key member of our cargo operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Organize and prioritize work to ensure...
-
Customer Support Unit Supervisor
hace 2 semanas
Barcelona, Barcelona, España British Airways A tiempo completoCustomer Support Unit SupervisorWe're seeking a highly skilled Customer Support Unit Supervisor to join our team at British Airways. As a key member of our cargo operations team, you'll play a crucial role in enhancing customer satisfaction and increasing customer expectations within a specific timeframe.Key Responsibilities:Organize work and ensure the...
-
Customer Support Agent
hace 3 semanas
Barcelona, Barcelona, España Robert Bosch Group A tiempo completoJob DescriptionWe are seeking a highly skilled and motivated Customer Support Agent to join our team at Robert Bosch Group. As a Customer Support Agent, you will be responsible for providing exceptional customer service and support to our clients.Main ResponsibilitiesManage incoming contacts such as phone calls, emails, and letters from customers.Assist...
-
Customer Support Agent
hace 3 semanas
Barcelona, Barcelona, España Robert Bosch Group A tiempo completoJob DescriptionWe are seeking a highly skilled and motivated Customer Support Agent to join our team at Robert Bosch Group. As a Customer Support Agent, you will be responsible for providing exceptional customer service and support to our clients.Main ResponsibilitiesManage incoming contacts such as phone calls, emails, and letters from customers.Assist...
-
Turkish Speaking Customer Support Agent
hace 3 semanas
Barcelona, Barcelona, España Cx Fort A tiempo completoJob Title: Turkish Speaking Customer Support AgentCx Fort is seeking a highly skilled Turkish Speaking Customer Support Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced, dynamic environment.Key Responsibilities:Answer incoming email queries...
-
Turkish Speaking Customer Support Agent
hace 3 semanas
Barcelona, Barcelona, España Cx Fort A tiempo completoJob Title: Turkish Speaking Customer Support AgentCx Fort is seeking a highly skilled Turkish Speaking Customer Support Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced, dynamic environment.Key Responsibilities:Answer incoming email queries...
-
Customer Support Agent
hace 2 semanas
Barcelona, Barcelona, España Exoticca A tiempo completoUnlock Your Potential as a B2B Support Agent at ExoticcaAre you a sales and customer service professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking experienced B2B Support Agents to join our dynamic team at Exoticca, a pioneering online travel agency revolutionizing the long-distance...
-
Customer Support Agent
hace 5 meses
Barcelona, España Aspire Software A tiempo completo**Customer Support Agent - Hybrid - Barcelona** **We are hiring at Telematel for a Customer Support Agent to join our team!** An entry-level position within Telematel's Customer Care team is on offer, for a graduate with some experience in customer care, business support or business administration to join our team. You will act as a liaison between the...
-
Polish Customer Support Agent
hace 5 meses
Barcelona, España Rubiko A tiempo completoWe are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Polish **speaking **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...
-
Customer Support Unit Supervisor
hace 1 mes
Barcelona, España British Airways Plc A tiempo completoLooking for a challenge in one of the world's largest airfreight logistics organisations?At IAG Cargo, we're in the business of moving things.From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.As the logistics and cargo brand...
-
Swedish Speaking Customer Support Agent
hace 5 meses
Barcelona, España Rubiko A tiempo completo**Job Summary**: As a **Swedish speaking Customer Support Agent** at Rubiko, your key responsibility is to engage in close collaboration with your team leader, ensuring alignment within our customer support team. Your primary focus involves delivering first-level support with an emphasis on providing high-quality service. This includes addressing concerns...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Sumup Inc. A tiempo completoCustomer Support Agent - German SpeakerAt SumUp, we're committed to empowering small businesses to succeed. As a Customer Support Agent for the DACH market, you'll be the voice of our company, providing exceptional support to our German-speaking customers.Key Responsibilities:Support customers via phone, email, chat, and social media channelsAssist merchants...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Sumup Inc. A tiempo completoCustomer Support Agent - German SpeakerAt SumUp, we're committed to empowering small businesses to succeed. As a Customer Support Agent for the DACH market, you'll be the voice of our company, providing exceptional support to our German-speaking customers.Key Responsibilities:Support customers via phone, email, chat, and social media channelsAssist merchants...
-
Customer Support Agent
hace 3 semanas
Barcelona, Barcelona, España CPM A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our ClientNetatmo is a leading developer of innovative, intuitive,...
-
Customer Support Agent
hace 3 semanas
Barcelona, Barcelona, España CPM A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our ClientNetatmo is a leading developer of innovative, intuitive,...
-
Customer Support Agent
hace 2 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAre you a Finnish-speaking professional looking for a new challenge in the travel industry? We have an exciting opportunity for a Customer Support Agent to join our team at Cross Border Talents in Barcelona.About the Role:As a Customer Support Agent, you will be the first point of contact for Finnish-speaking customers, handling their travel inquiries,...
-
Customer Support Agent with Amadeus Expertise
hace 2 semanas
Barcelona, Barcelona, España Exoticca A tiempo completoRole OverviewWe're seeking a skilled B2B Support Agent to join our Exoticca team. As a key member of our customer support team, you'll provide exceptional service to our Travel Advisors, ensuring seamless customer experiences.Key ResponsibilitiesSupport Travel Advisors with pre-sales, bookings, and post-trip inquiriesProvide expert product knowledge to close...
-
Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoCustomer Support Agent with EnglishAt CPM International, we're committed to delivering exceptional customer service across multiple brands and products. As a Customer Support Agent with English, you'll play a vital role in providing timely and professional support to our customers.Key Responsibilities:Handle customer inquiries via telephone, email, and...
-
Customer Support Agent
hace 5 meses
Barcelona, España DaoPay A tiempo completo**Customer Support Agent | Barcelona | Part-Time (15h - 30h weekly)** **The Tasks**: - Provide End User support for DaoPay Phone Payments (PaybyCall or SMS where customers pay via phone or mobile) and additional payment solutions - Identify potential issues based upon incoming queries - Assist the Fraud Department with transaction monitoring on a daily...
-
Customer Support Unit Supervisor
hace 1 semana
Barcelona, Barcelona, España British Airways A tiempo completoAbout the Role:We are seeking a highly skilled Customer Support Unit Supervisor to join our team at British Airways. As a key member of our cargo operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.Key Responsibilities:Organize and manage the work of the Customer Support team to ensure...
Customer Support Unit Agent
hace 3 meses
Customer Support Unit AgentLocation: Madrid, Community of MadridLooking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. We believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.The role: CUSTOMER SUPPORT UNIT AGENTThe Customer Support Agent is performing a series of activities designed to enhance the level of customer satisfaction as well as increasing customer expectations within a specific time. These activities have been designed to provide commercial services support H12/365 to our Customers and Worldwide Stations. Any successful candidate must be willing to work shift hours including weekends.What you'll do:Provide Customer/agents tracing and queries support on shipments within all cargo network and Madrid's HUB that weren't shipped as booked.Handle queries and provide resolutions to cargo queries, and Promise Rebooking recovery.Monitor special cargo VCA and Critical products; origin, destination and transhipping Spain.Handle requests, queries or incident calls via telephone and email hotlines.Proactively inform clients about offloads.Arrange authorizations of handling weapon permits with the Spanish Authorities.Manage daily business of CSU department, according with process and procedures in place.What you'll bring to IAG Cargo:Passion for Customer Service, ability to upsell and strong negotiation skills.Understanding of the impact of high level service delivery to the commercial organisation.Disciplined in time management.Excellent verbal and written skills.Flexible and able to adapt to change in priorities.Good relationship builder.Ability to adapt and empathise with different audiences, including external customers or partners.Strong communication skills (both written and verbal).Able to work accurately and in great detail.Strong customer advocacy.Strong commercial and operational skills.Knowledge of IAG Cargo Products portfolio.Able to work as part of a team.Patience and positivity.Your experience:Previous Customer Service experience.Knowledge of Cargo and Airlines business processes.Commercial and Operations experience.Ability to work through change processes.As this is a Spanish contract, applicants with "Certificado de Discapacidad" are actively encouraged to apply to this position.What we offer:Access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines.Up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.Opportunities for development and progression.A work environment in which safety and wellbeing are paramount.Equity, Diversity and Inclusion: Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves.To apply for the position of Customer Support Unit Agent, please use the 'apply now' function. #J-18808-Ljbffr
