Customer Support Agent

hace 3 semanas


Barcelona, Barcelona, España Robert Bosch Group A tiempo completo
Job Description

We are seeking a highly skilled and motivated Customer Support Agent to join our team at Robert Bosch Group. As a Customer Support Agent, you will be responsible for providing exceptional customer service and support to our clients.

Main Responsibilities
  • Manage incoming contacts such as phone calls, emails, and letters from customers.
  • Assist customers by providing information about products, resolving client queries, and explaining company policies.
  • Collaborate with different departments to find appropriate solutions for escalated cases.
  • Manage interactions on social media platforms to ensure timely and helpful responses to inquiries or comments.
Requirements
  • Previous customer service experience is desirable but not essential.
  • Strong problem-solving skills and ability to handle customer queries with empathy.
  • Positive attitude and willingness to learn.
  • People person – you enjoy working in a collaborative team environment.
What We Offer
  • Comprehensive training to equip you with the skills and knowledge needed to excel in your role.
  • Development opportunities to unlock your potential and progress within the company.
  • Home appliances discounts and access to exclusive benefits through our BOSCHContigoMas program.
  • Contract stability and financial relocation support for eligible candidates.


  • Barcelona, Barcelona, España Cx Fort A tiempo completo

    Job Title: Turkish Speaking Customer Support AgentCx Fort is seeking a highly skilled Turkish Speaking Customer Support Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced, dynamic environment.Key Responsibilities:Answer incoming email queries...


  • Barcelona, Barcelona, España Cx Fort A tiempo completo

    Job Title: Turkish Speaking Customer Support AgentCx Fort is seeking a highly skilled Turkish Speaking Customer Support Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced, dynamic environment.Key Responsibilities:Answer incoming email queries...

  • Customer Support Agent

    hace 2 semanas


    Barcelona, Barcelona, España Exoticca A tiempo completo

    Unlock Your Potential as a B2B Support Agent at ExoticcaAre you a sales and customer service professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking experienced B2B Support Agents to join our dynamic team at Exoticca, a pioneering online travel agency revolutionizing the long-distance...

  • Customer Support Agent

    hace 3 semanas


    Barcelona, Barcelona, España CPM A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our ClientNetatmo is a leading developer of innovative, intuitive,...

  • Customer Support Agent

    hace 3 semanas


    Barcelona, Barcelona, España CPM A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our ClientNetatmo is a leading developer of innovative, intuitive,...


  • Barcelona, Barcelona, España Sumup Inc. A tiempo completo

    Customer Support Agent - German SpeakerAt SumUp, we're committed to empowering small businesses to succeed. As a Customer Support Agent for the DACH market, you'll be the voice of our company, providing exceptional support to our German-speaking customers.Key Responsibilities:Support customers via phone, email, chat, and social media channelsAssist merchants...


  • Barcelona, Barcelona, España Sumup Inc. A tiempo completo

    Customer Support Agent - German SpeakerAt SumUp, we're committed to empowering small businesses to succeed. As a Customer Support Agent for the DACH market, you'll be the voice of our company, providing exceptional support to our German-speaking customers.Key Responsibilities:Support customers via phone, email, chat, and social media channelsAssist merchants...

  • Customer Support Agent

    hace 2 semanas


    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Are you a Finnish-speaking professional looking for a new challenge in the travel industry? We have an exciting opportunity for a Customer Support Agent to join our team at Cross Border Talents in Barcelona.About the Role:As a Customer Support Agent, you will be the first point of contact for Finnish-speaking customers, handling their travel inquiries,...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Role OverviewWe're seeking a skilled B2B Support Agent to join our Exoticca team. As a key member of our customer support team, you'll provide exceptional service to our Travel Advisors, ensuring seamless customer experiences.Key ResponsibilitiesSupport Travel Advisors with pre-sales, bookings, and post-trip inquiriesProvide expert product knowledge to close...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Customer Support Agent with EnglishAt CPM International, we're committed to delivering exceptional customer service across multiple brands and products. As a Customer Support Agent with English, you'll play a vital role in providing timely and professional support to our customers.Key Responsibilities:Handle customer inquiries via telephone, email, and...


  • Barcelona, Barcelona, España CPM A tiempo completo

    About the RoleWe are seeking a highly organized and detail-oriented Customer Support Agent to join our team in Barcelona. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients via email and chat, ensuring a seamless experience for our customers.Key ResponsibilitiesRespond to customer inquiries and...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Customer Support Agent with AmadeusAt Exoticca, we're revolutionizing the online travel industry with our innovative approach to creating life milestones. As a Customer Support Agent with Amadeus, you'll be part of a dynamic and multicultural team that's rapidly expanding globally.Key Responsibilities:Provide pre-sales advisor support by becoming a product...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Customer Support Agent with AmadeusAt Exoticca, we're revolutionizing the online travel industry with our innovative approach to creating life milestones. As a Customer Support Agent with Amadeus, you'll be part of a dynamic and multicultural team that's rapidly expanding globally.Key Responsibilities:Provide pre-sales advisor support by becoming a product...


  • Barcelona, Barcelona, España CPM A tiempo completo

    Job Title: Customer Support AgentWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Barcelona, Barcelona, España CPM A tiempo completo

    Job Title: Customer Support AgentWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Dutch-Speaking Customer Support Agent to join our team in Riga, Latvia.As a Customer Support Agent, you will be responsible for handling customer inquiries and providing resolutions to end-users via phone, email, and chat.You will work independently and as part of a team, fostering effective...

  • Customer Support Agent

    hace 2 semanas


    Barcelona, Barcelona, España CPM International A tiempo completo

    Customer Support AgentWe are seeking a highly skilled and customer-focused Customer Support Agent to join our dynamic team at CPM International. As a key member of our operations team, you will play a vital role in ensuring the smooth daily operation of our Transportation-as-a-Service deployments.Key Responsibilities:Handle customer contacts over the phone...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Customer Support Agent with AmadeusExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. As a Customer Support Agent with Amadeus, you will be part of a dynamic and multicultural team in rapid international growth, seeking new partners to help us create the best and most...


  • Barcelona, Barcelona, España Cledara A tiempo completo

    About CledaraCledara is a leading software management platform that helps businesses take control of their software subscriptions. With 1,000+ customers in 32 countries and 6,000+ software vendors, we're the world's leading software management platform.The RoleWe're seeking a highly skilled Customer Support Agent to join our team. As a Customer Support...


  • Barcelona, Barcelona, España Cledara A tiempo completo

    About CledaraCledara is a leading software management platform that helps businesses take control of their software subscriptions. With 1,000+ customers in 32 countries and 6,000+ software vendors, we're the world's leading software management platform.The RoleWe're seeking a highly skilled Customer Support Agent to join our team. As a Customer Support...