Digital Customer Success Emea

hace 1 semana


Madrid, España 1011 Amadeus It Group S.A. A tiempo completo

.Digital Customer Success EMEA - Senior Specialist - DACH Market page is loaded Digital Customer Success EMEA - Senior Specialist - DACH Market Apply locations Madrid Bad Homburg time type Full time posted on Posted Yesterday job requisition id R20132 Job TitleDigital Customer Success EMEA - Senior Specialist - DACH Market Summary:As a Digital Customer Success Senior Specialist at Amadeus, you'll oversee a portfolio of clients in DACH market - Austria, Switzerland, and Germany, driving adoption of key solutions and collaborating with the sales team to identify new opportunities and onboard new customers. Your role extends to championing specific Amadeus solutions and conducting analyses and projects across the EMEA region. Key skills include communication, marketing, project management, technology understanding, and commercial experience. Your mission is to empower customers, particularly in the SME segment, across the Spanish market and EMEA, to maximize the value of Amadeus solutions. Customer Success Managers play a crucial role in understanding customer needs, promoting adoption, and ensuring successful implementation, ultimately contributing to sales success, renewals, and account expansion.In this role you will:Utilize experience in running complex projects to anticipate risks and manage timelines effectively.Serve as a proficient communicator and public speaker, representing Amadeus at customer events both face-to-face and online.Demonstrate advanced technical and functional knowledge in the field, acting as a reference for colleagues and supporting junior team members.Influence decisions related to your area of expertise, contributing to transversal projects and proposing improvements to processes.Work independently within the plan outlined by your manager, providing guidance in complex situations.Drive Up-front Customer Alignment and Goal-settingParticipate in internal handover meetings to understand Account Plans and customer context.Orchestrate Amadeus roles in engaging customers in upfront goal-setting and program design.Co-create success plans with buyers/decision-makers, outlining program value-driving outcomes and engagement models.Provide progress updates to key decision-makers during the implementation journey.Lead final "go-live" meetings post-implementation to align on deployment.Manage ongoing customer healthProactively review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoption.Lead monthly, mid-year and annual business reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI tracking (via automated dashboards)Play coordinating support role whenever customer runs into frustrating technical challenges by activating individuals with relevant expertise to address these and feeding back progress updates.Share resources and collateral content to support deployment in early stages



  • Madrid, Madrid, España 1011 Amadeus It Group S.A. A tiempo completo

    Digital Customer Success EMEA - Senior Specialist - DACH Market page is loaded Digital Customer Success EMEA - Senior Specialist - DACH Market Apply locations Madrid Bad Homburg time type Full time posted on Posted Yesterday job requisition id R20132 Job Title Digital Customer Success EMEA - Senior Specialist - DACH MarketSummary: As a Digital Customer...


  • Madrid, España SentinelOne A tiempo completo

    **About Us**: SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the...


  • Madrid, Madrid, España 1011 Amadeus It Group S.A. A tiempo completo

    Digital Customer Success Manager - France & MEA markets page is loaded Digital Customer Success Manager - France & MEA markets Apply locations Madrid Paris Nice time type Full time posted on Posted 3 Days Ago job requisition id R20135 Job Title Digital Customer Success Manager - France & MEA marketsSummary: As a Digital Customer Success Manager, you will...


  • Madrid, Madrid, España 1011 Amadeus It Group S.A. A tiempo completo

    Digital Customer Success Manager - France & MEA markets page is loaded Digital Customer Success Manager - France & MEA markets Apply locations Madrid Paris Nice time type Full time posted on Posted 5 Days Ago job requisition id R20135 Job Title Digital Customer Success Manager - France & MEA marketsSummary: As a Digital Customer Success Manager, you will...


  • Madrid, España 1011 Amadeus It Group S.A. A tiempo completo

    .Digital Customer Success Manager - France & MEA markets page is loaded Digital Customer Success Manager - France & MEA markets Apply locations Madrid Paris Nice time type Full time posted on Posted 3 Days Ago job requisition id R20135 Job TitleDigital Customer Success Manager - France & MEA markets Summary:As a Digital Customer Success Manager, you will...


  • Madrid, España VMware A tiempo completo

    **Your next adventure at VMware is only a click away!** At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights. **Why will you enjoy this new opportunity?** If you are passionate about delivering exceptional Customer Experience at scale for...


  • Madrid, Madrid, España VMware A tiempo completo

    Your next adventure at VMware is only a click awayAt VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.Why will you enjoy this new opportunity?If you are passionate about delivering exceptional Customer Experience at scale for some of the...


  • Madrid, España Amadeus A tiempo completo

    .Job TitleDigital Customer Success Manager for Spanish MarketSummary:As a Digital Customer Success Senior Specialist, you will manage a portfolio of customers in Spain, ensuring the growth of key Amadeus solutions adoption. You will collaborate with the sales team, onboard new customers, champion specific Amadeus solutions, and run projects across EMEA. Key...


  • Madrid, Madrid, España Autodesk, Inc. A tiempo completo

    Customer Success Manager, Construction Benelux/Nordics page is loaded Customer Success Manager, ConstructionBenelux/Nordics Apply locations SpainRemote time type Full time posted on Posted Yesterday job requisition id 24WD76990 Job Requisition ID #24WD76990 Position OverviewWe are looking for Construction Technology professionals who are passionate about...

  • Customer Success Manager

    hace 3 semanas


    Madrid, España Check Point Software Technologies Ltd. A tiempo completo

    **Why Join Us?**: As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies...


  • Madrid, Madrid, España Analyticalways A tiempo completo

    CUSTOMER SUCCESS EMEA- CUSTOMER SUCCESS MANAGEREMEA- CUSTOMER SUCCESS MANAGERSi eres de esas personas que encuentra verdadero placer en trabajar con clientes, y si tu pasión radica en garantizar su satisfacción y compromiso, has llegado al lugar indicadoEn nuestro equipo, buscamos perfiles como el tuyo: orientados a resultados, centrados en la excelencia...

  • Success Architect-emea

    hace 3 semanas


    Madrid, España Jitterbit A tiempo completo

    Company Description Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations...


  • Madrid, España Palo Alto Networks A tiempo completo

    Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • Customer Success Manager

    hace 1 semana


    Madrid, España Vistex Inc. A tiempo completo

    .Vistex is the global leader (21 countries) in Go-to-Market solutions for managing pricing, trade, royalties and incentive programs that so many businesses rely on to drive revenue. Whether it's through our on-premise or cloud-based solutions, Vistex allows companies to manage the full life cycle of their programs through strategy, software, implementation,...

  • Success Architect-emea

    hace 2 semanas


    Madrid, Madrid, España Jitterbit A tiempo completo

    Company DescriptionJitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations...


  • Madrid, España Autodesk, Inc. A tiempo completo

    .Customer Success Manager, Construction - Benelux/Nordics page is loaded Customer Success Manager, Construction - Benelux/Nordics Apply locations Spain - Remote time type Full time posted on Posted Yesterday job requisition id 24WD76990 Job Requisition ID #24WD76990 Position OverviewWe are looking for Construction Technology professionals who are passionate...


  • Madrid, España Autodesk, Inc. A tiempo completo

    .Customer Success Manager, Construction - Benelux/Nordics page is loaded Customer Success Manager, Construction - Benelux/Nordics Apply locations Spain - Remote time type Full time posted on Posted Yesterday job requisition id 24WD76990 Job Requisition ID #24WD76990 Position OverviewWe are looking for Construction Technology professionals who are passionate...


  • Madrid, España Cymulate A tiempo completo

    **Make Your Mark** Cymulate's Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously. With world-class clients like YMCA, Brinks, and EuroNext we strive to bring the highest level of service to everything we do. Our team is made up...

  • Customer Success Manager

    hace 3 semanas


    Madrid, España NetApp A tiempo completo

    **If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

  • Customer Success Manager

    hace 3 semanas


    Madrid, España MotorK A tiempo completo

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...