Customer Success Manager
hace 6 meses
**Why Join Us?**:
As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
This is a high-visibility individual contributor position within the global Customer Success organization. As a customer success manager, you will work with Check Point’s customers to ensure they realize the value and benefits of Check Point’s security solutions. Your main responsibility will be to accelerate the customer’s value realization of the Check Point products and services and to help Check Point continue to grow its customer community.
If you want to make the world a safer place - you belong with us.
**Key Responsibilities**:
- Regularly engage with key customers, partners, and Check Point stakeholders
- Plan and execute post-sale onboarding processes
- Build with customers their implementation goals and roadmaps
- Provide reporting on adoption and retention, to customers, partners, and Check Point peers
- Lead customer-facing quarterly business reviews
- Proactively identify adoption challenges and leverage peers and partners to help customers overcome challenges that impact implementation timelines
- Be accountable for the resolution of customer issues, including escalations
- Support the Sales Organization’s efforts to drive awareness of Check Point solutions
- Share customer input with Check Point stakeholders in order to improve Check Point’s offerings
**Qualifications**:
- 5+ years of relevant experience in the Cyber industry in roles of customer service/customer success / Sales
- Fluent English and Spanish, excellent communication skills and ability to foster positive business relationships
- Technical skills and an IT industry background preferred
- Experience analyzing and optimizing the existing processes in the Customer Success department
- Highly organized and able to multi-task
- Self-driven and proactive nature
- Patient and active listener
- Ability to work independently in a high-velocity environment
- Willingness to travel abroad from time to time
**Don't meet every requirement? No problem. We're committed to fostering a diverse team of individuals. If you believe you have what it takes to thrive in our passionate, fun, remote-friendly, and fast-paced environment, we encourage you to apply. Your unique perspective might just challenge our preconceptions about who belongs in this role.**
LI-SS11
-
Customer Success Manager
hace 1 mes
Madrid, España Sap A tiempo completo.What we offerWe help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.We offer...
-
Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Mercell A tiempo completoAbout the RoleAs a key member of our Customer Success team, you will be responsible for establishing and maintaining strong relationships with our customers in the private sector and public sector suppliers in Norway. Your primary goal will be to ensure our customers achieve their desired business outcomes and realize value from their investment in...
-
Customer Success Manager
hace 1 mes
Madrid, Madrid, España Mercell A tiempo completoAt Mercell, we're on a mission to revolutionize public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about.With a dynamic culture built on continuous growth, trust, and...
-
Customer Success Manager
hace 6 meses
Madrid, España MotorK A tiempo completoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
-
Customer Success Manager
hace 1 mes
Madrid, España Mercell A tiempo completo.Working at Mercell At Mercell, we're on a mission to revolutionize public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about. With a dynamic culture built on continuous...
-
Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Cobee A tiempo completoAbout UsCobee is a rapidly scaling mission-driven company that has grown from 40 to over 150 people in under a year. We are looking for a skilled Customer Success Manager to join our team and help us deliver exceptional post-sales experiences to our SME customers.The ideal candidate will have a strong background in customer success, excellent communication...
-
Sr Customer Success Manager
hace 3 semanas
Madrid, España Sas - Global A tiempo completo.Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
-
Sr Customer Success Manager
hace 10 horas
Madrid, España Sas Institute Inc. A tiempo completo.Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
-
Sr Customer Success Manager
hace 10 horas
Madrid, España Sas - Global A tiempo completo.Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
-
Sr Customer Success Manager
hace 10 horas
Madrid, España Sas A tiempo completo. Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
-
Customer Success Manager
hace 4 meses
Madrid, España Sap Se A tiempo completo.Customer Success Manager (CSM) - SAP Academy for Customer Success - Spain (Hybrid) Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety...
-
Sr Customer Success Manager
hace 3 semanas
Madrid, España Sas - Global A tiempo completo.Job DescriptionSr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
-
Sr Customer Success Manager
hace 2 meses
Madrid, España Sas A tiempo completo.Sr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
-
Sr Customer Success Manager
hace 2 días
Madrid, España Sas Institute Inc. A tiempo completo.Sr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
-
Customer Success Manager
hace 3 semanas
Madrid, España Clarivate Analytics A tiempo completo.We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from...
-
Customer Success Manager
hace 6 meses
Madrid, España NetApp A tiempo completo**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
-
Sr Customer Success Manager
hace 2 meses
Madrid, España SAS A tiempo completoSr Customer Success Manager Job Locations ES-Madrid Requisition ID 20062366 Job Category Customer Success Travel Requirements None Sr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions...
-
Sr Customer Success Manager
hace 2 meses
Madrid, España SAS A tiempo completo: **Sr. Customer Success Manager - Hybrid** **Nice to meet you!** We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
-
Customer Success Manager
hace 4 semanas
Madrid, España Planet A tiempo completolocations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR08846 We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience. You'll be critical in retaining our valued SME customers and ensuring that we maximise customer satisfaction and lifetime value. This is a role...
-
Sr Customer Success Manager
hace 2 días
Madrid, España Sas Institute Inc. A tiempo completoSr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career...