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Customer Service Representative with German or Dutch

hace 4 meses


Barcelona, España Babel Profiles S.L A tiempo completo

Our Client is dedicated to addressing the world's most complex filtration challenges. Through innovative solutions and groundbreaking technology, they are leading the way in advancing filtration for a cleaner and healthier world. If you want to be part of this team and make significant contributions both within the organization and in the communities they serve, apply now.

Tasks
  • Process and monitor customer purchasing orders, ensuring smooth transactions
  • Provide effective service and support to assigned customers
  • Communicate delivery commitments and address any order discrepancies
  • Manage new customer and supplier requests, as well as handle invoicing and material return
  • Respond to customer inquiries promptly and maintain strong relationships
  • Facilitate communication between customers and internal departments
Requirements
  • Studies in administration or a related field, or equivalent experience
  • Previous experience in administration, customer service, or logistics
  • Proficient in MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms, and CRM is a plus
  • Strong communication and administration skills, fast learner, and a team player
  • Flexible, multitasker, and adaptable to changes
  • Proactive attitude, with the ability to make decisions when necessary
  • Native level or proficiency in German or Dutch
  • Full professional level of English
Benefits
  • Permanent contract

  • Flexible schedule

  • Hybrid working policy

  • Health and life insurance

  • Pension plan

  • Daily shuttle from Pl España (BCN) to office (Terrassa)

  • Social benefits after 1 year

  • Multicultural environment with growth opportunities

  • Step 1: Interview with our Recruiter to get to know you better

  • Step 2: Video call with client's HR

  • Step 3: Interview with the supervisor and HR Manager in their office