Business Development Manager in eCommerce/Logistics
hace 4 semanas
Job Description
1) Develop Comprehensive Growth Strategy: Formulate and execute a growth strategy tailored to capitalize on both financial opportunities and customer satisfaction within the dynamic landscape of the Spanish logistics and e-commerce market. Continuously adapt strategies based on evolving market conditions and company solutions.
2) Market Research and Opportunity Identification: Conduct thorough market research to identify emerging business directions, trends, and customer needs. Utilize insights to uncover new avenues for business expansion and innovation, ensuring the company remains at the forefront of industry developments.
3) End-to-End Business Development: Take ownership of the entire business development lifecycle, from prospecting to closing deals. Proactively schedule and conduct business meetings with prospective clients, effectively articulating the value proposition of the company's products and services. Negotiate and finalize sals contracts while ensuring compliance with legal regulations and company guidelines. Maintain meticulous records of sales activities, revenue, and invoices to facilitate accurate reporting and analysis.
4) Exceptional Customer Support: Provide exceptional after-sales support and maintain open lines of communication with clients to foster long-term trust and satisfaction. Address any inquiries or concerns promptly and effectively, demonstrating a commitment to exceeding customer expectations at every touchpoint.
5) Cultivate Long-Term Relationships: Cultivate and nurture enduring relationships with both new and existing customers, leveraging a proactive approach to anticipate their evolving needs and preferences. Serve as a trusted advisor and strategic partner, positioning the company as the preferred provider of logistics solutions in the Spanish market.
Requirements:
A) Proven Track Record: Demonstrated success in developing and expanding customer relationships within the logistics and e-commerce sectors in Spain. A strong portfolio of achievements that showcase your ability to drive business growth and deliver tangible results.
B) Deep Industry Knowledge: Possess an in-depth understanding of the local logistics, last-mile delivery, and e-commerce landscape in Spain, including key players, market dynamics, and emerging trends. Stay abreast of industry developments and best practices to inform strategic decision-making.
C) Collaborative Mindset: Exhibit a collaborative mindset and the ability to work effectively across functional teams to leverage internal resources and expertise. Foster a spirit of teamwork and cooperation to achieve shared goals and objectives.
D) Technical Proficiency: Proficiency in MS Office suite and CRM software to streamline sales processes, manage customer relationships, and generate insightful reports. Strong analytical skills to interpret data and derive actionable insights.
E) Language Skills: Fluency in English is essential for effective communication with international stakeholders and partners. Proficiency in Spanish and/or Portuguese would be advantageous.
F) Educational Background: Bachelor's degree or above in business administration, sales, or a related field. Relevant certifications or additional qualifications would be a plus, demonstrating a commitment to ongoing professional development.
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