Supervisor/a de Housekeeping Hotel 5

hace 1 mes

Barcelona, Barcelona, España Grand Hotel Central A tiempo completo

Reportando al Director de Alojamiento, Supervisor/a se encargará de mantener la calidad y atención al detalle tanto en las habitaciones como en todas las zonas comunes del hotel.


RESPONSABILIDADES

  • Asignar y repartir trabajo diario según turno.
  • Supervisar el arreglo y estado de las habitaciones y zonas comunes.
  • Supervisar la dotación de equipos, materiales de limpieza, lencería y amenities.
  • Realizar inventarios mensualmente e informar del stock al departamento de compras y a su superior.
  • Informar y atender los requisitos del huésped tales como horas a la que desee el servicio de habitación o requerimiento especiales.
  • Coordinar y participar en la cobertura diaria, así como hacer seguimiento a los amenities de habitaciones VIP.
  • Mantener contacto directo con el Departamento de Recepción para el buen desarrollo del trabajo en común y con el Departamento de Mantenimiento para la reparación y buen estado de las habitaciones.

Requisitos:

  • Excelentes habilidades de servicio al cliente, con experiencia previa en el sector hotelero preferiblemente.
  • Excelentes habilidades de comunicación en español e inglés, tanto oral como escrita.
  • Excelentes habilidades de organización y atención al detalle.
  • Disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y festivos.
  • Presentación impecable, con actitud proactiva, motivada y con habilidades para trabajar en equipo.

Ofrecemos:

  • Jornada Completa.
  • Uniforme y una comida por turno incluida.
  • Menú personalizado y variado en nuestra cantina.
  • Café y fruta.
  • Excelente ambiente de trabajo y compañerismo.
  • Posibilidad de crecimiento en la compañía.
  • Programa Staff Benefits para todos los empleados.

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