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Customer Service Specialist
hace 1 mes
As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing support in both written and verbal forms. You will assist customers with their questions, concerns, and requests, ensuring a positive customer experience.
Joining our client's team will give you the chance to work in a dynamic and professional environment. You will collaborate with a diverse and international team and contribute to the continued success of the organization.
Responsibilities
Respond to customer inquiries and provide accurate informationAssist customers with product orders, returns, and exchangesResolve customer complaints and issues in a timely mannerKeep records of customer interactions and transactionsProvide excellent customer service and ensure customer satisfactionCollaborate with other teams to streamline processes and improve customer experienceStay updated on product knowledge and company policies
Requirements
Fluency in Spanish and English, both written and spokenPrior experience in customer service or a related fieldExcellent communication and interpersonal skillsStrong problem-solving and decision-making abilitiesAbility to work well under pressure and in a fast-paced environmentProficiency in using computer systems and software applicationsAttention to detail and accuracy in handling customer informationWillingness to relocate to GreeceValid EU passport or ID
Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )
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