Customer Care Specialist

hace 2 meses


Madrid, Madrid, España Anicare Europe GmbH A tiempo completo
Customer Support Specialist Opportunity

We are looking for a dedicated Customer Support Specialist with outstanding communication skills to become a vital part of our innovative team. This position is fully remote, offering flexible working arrangements, including the option for a WeWork subscription for shared office environments.

As an essential contributor to our organization, you will be instrumental in developing our customer support frameworks and methodologies. We are a fast-expanding company that emphasizes both personal and professional growth for every team member.

  • Address customer inquiries via email and support tickets
  • Moderate online comments to uphold a positive digital image
  • Manage order-related concerns including returns, refunds, and disputes
  • Resolve complaints across various platforms
  • Track shipping performance and other key metrics
  • Oversee support policies and operational procedures
  • Collaborate with external partners
  • Work closely with colleagues to ensure superior customer service

Qualifications:

  • Strong command of English
  • Near-native proficiency in Dutch and French
  • Exceptional written communication abilities
  • Prior experience in customer support
  • Familiarity with MS Office Suite and related applications
  • Experience using video conferencing tools
  • Knowledge of customer support systems
  • Understanding of online marketing and e-commerce principles

Application Instructions:

Please submit your Resume/CV in English

Perks:

  • Remote Work Flexibility
  • Paid Time Off
  • Opportunities for Training and Development
  • Performance-Based Bonuses

  • Home Care Specialist

    hace 6 días


    Madrid, Madrid, España Bluebird Care A tiempo completo

    We are seeking a compassionate and reliable individual to join our team as a Home Care Specialist. As a Home Care Specialist, you will provide person-centred care and support to one individual living in their own home during the night.Key responsibilities include providing personal care, supporting the individual to use mobility equipment where required,...

  • Care Specialist

    hace 1 semana


    Madrid, Madrid, España Bluebird Care A tiempo completo

    At Bluebird Care, we're committed to delivering exceptional home care services that make a real difference in people's lives.We're seeking a dedicated and compassionate Care Specialist to join our team, providing personalized care and support to our customers in the comfort of their own homes.As a Care Specialist, you'll be responsible for:Providing personal...

  • Care Support Specialist

    hace 1 semana


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Job Title: Care Support SpecialistWe are seeking a compassionate and dedicated Care Support Specialist to join our team at Bluebird Care Shropshire.As a Care Support Specialist, you will provide high-quality care and support to our customers in their own homes, helping them to maintain their independence and dignity.Key Responsibilities:Support customers...


  • Madrid, Madrid, España Bluebird Care A tiempo completo

    We're looking for a compassionate and caring individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will be responsible for providing personal care duties, administering medication, and promoting customer health and well-being.Key Responsibilities:Providing personal care duties, including bathing, dressing, and...

  • Senior Care Specialist

    hace 5 días


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Job Title: Senior Care SpecialistJob Summary: We are seeking a compassionate and experienced Senior Care Specialist to join our team at Bluebird Care. As a Senior Care Specialist, you will be responsible for providing high-quality care to our clients, promoting their health and well-being, and enabling them to live their life to the full.Key...

  • Home Care Specialist

    hace 1 semana


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Job Title: Home Care SpecialistAt Bluebird Care, we're committed to providing high-quality home care services that enable our customers to live independently in their own homes. As a Home Care Specialist, you'll play a vital role in delivering exceptional care and support to our customers, ensuring they receive the best possible care and attention.Key...


  • Madrid, Madrid, España Bluebird Care A tiempo completo

    About the Role:We are seeking a dedicated and compassionate Rehabilitation Care Specialist to join our team at Bluebird Care. As a key member of our Home from Hospital care team, you will play a vital role in supporting patients back into their own homes and promoting their independence.Key Responsibilities:Providing personal care duties, including...

  • Care Support Specialist

    hace 1 semana


    Madrid, Madrid, España Bluebird Care A tiempo completo

    We are seeking a dedicated and compassionate Care Support Specialist to join our team at Bluebird Care. As a Care Support Specialist, you will play a vital role in providing essential support to our customers, assisting them with daily activities and ensuring their comfort and well-being.Your responsibilities will include:Personal Care: Assist customers with...

  • Care Specialist

    hace 1 semana


    Madrid, Madrid, España Bluebird Care A tiempo completo

    We're looking for a dedicated and compassionate individual to join our team as a Care Expert. As a Care Expert, you'll have the opportunity to make a real difference in the lives of our customers, providing them with the care and support they need to live independently.As a Care Expert, you'll be responsible for delivering high-quality care to our customers,...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    Job Title: Customer Care Specialist with DutchWe are seeking a highly skilled and experienced Customer Care Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    Job Title: Customer Care Specialist with DutchWe are seeking a highly skilled and experienced Customer Care Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring...

  • Customer Care Manager

    hace 2 semanas


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Customer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for...

  • Customer Care Manager

    hace 2 semanas


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Customer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for...

  • Customer Care Manager

    hace 2 semanas


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Customer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates, as well as for...

  • Customer Care Manager

    hace 2 semanas


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Customer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to join our team at Bluebird Care. As a Customer Care Manager, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates, as well as for...

  • Care Specialist

    hace 2 semanas


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Unlock a Rewarding Career with Bluebird CareWe're seeking a compassionate and caring individual to join our Wakefield care team as a part-time Care Expert. As a valued member of our team, you'll have the opportunity to make a real difference in the lives of our customers.About the RoleAs a Care Expert, you'll be responsible for providing high-quality care...

  • Care Specialist

    hace 2 semanas


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Unlock a Rewarding Career with Bluebird CareWe're seeking a compassionate and caring individual to join our Wakefield care team as a part-time Care Expert. As a valued member of our team, you'll have the opportunity to make a real difference in the lives of our customers.About the RoleAs a Care Expert, you'll be responsible for providing high-quality care...

  • Care Specialist

    hace 1 semana


    Madrid, Madrid, España Bluebird Care A tiempo completo

    We are seeking a compassionate and caring individual to join our team as a Care Expert at Bluebird Care. As a key member of our team, you will play a vital role in delivering high-quality care to our customers, enabling them to live their lives to the fullest.Key Responsibilities:Providing personal care and support to customers in their own...


  • Madrid, Madrid, España Bluebird Care A tiempo completo

    We are seeking a compassionate and caring Companion Care Specialist to join our team of Live-in Carers in the Cardiff & Vale of Glamorgan areas.The ideal candidate will have experience in Complex Care and a genuine passion for supporting individuals to maintain their independence in their own homes.As a Companion Care Specialist, you will provide personal...

  • Care Specialist

    hace 5 días


    Madrid, Madrid, España Bluebird Care A tiempo completo

    About UsAt Bluebird Care Worcester & Wychavon, we pride ourselves on providing an exceptional homecare service to our customers across Worcester and Wychavon.We believe that our staff are the backbone of our business, and we're committed to supporting them every step of the way.The RoleWe're currently seeking a dedicated and compassionate Care Assistant to...