Swedish-speaking Customer Support Agent

Encontrado en: beBee jobs ES - hace 3 semanas


Madrid, Madrid, España Nordic Jobs A tiempo completo

Är du redo för en ny karriär i Spanien? Har du erfarenhet av att jobba med svensktalande kunder och är ute efter en ny utmaning? Nu söker vi efter motiverade och serviceinriktade personer som vill jobba deltid i Spanien

I tjänsten kommer man att ge kundservice i världsklass för ett växande start-up företag Huvuduppgiften som kundservicemedarbetare gÃ¥r ut pÃ¥ att lösa kunders problem och ge support. Vänligen notera att rollen är en deltidstjänst pÃ¥ distans inom Spanien, och vi söker efter kandidater som redan är baserade i Spanien.

Ansvar:

  • Att bidra indviduellt och som en i teamet, genom att uppvisa kvalitet och produktivitet som möter, eller överträffar, klientens krav
  • Att hjälpa kunder med lösningar genom informationsinsamling, analytisk felsökning och undersökning
  • Att leverera en hög-kvalitativ, enkel, unik och flexibel kundupplevelse
  • Att skydda konfidentiell och känslig information och material
  • Att vara punktlig och närvarande

Arbetsuppgifter:

  • Att hantera ärenden via klients verktyg och system (för nuvarande genom telefon och email)
  • Att proaktivt bidra till prestationen av den överenskomna service nivån
  • Slutföra utbildningen vid start av tjänsten, samt under anställningen
  • Att genomföra alla andra uppgifter som krävs för att genomföra klientens kontrakt

Vem är du:

  • Du är redan baserad i Spanien med alla dokument för att kunna jobba i Spanien
  • Du söker efter en deltidstjänst
  • Du kan jobba morgon- eller kvällsbaserade pass samt varannan helg
  • Flytande i engelska och svenska
  • Stark social förmåga
  • Erfarenhet från kundservice sen tidigare är meriterande
  • Välutvecklade kommunikations- och social förmåga
  • Bra på att organisera
  • Kvalitet i fokus
  • Analytisk förmåga, samt gillar problemlösning, är mål- och serviceinriktad
  • Förståelse och vill bidra till Teamets prestation
  • Flexibel, innovativ, och anpassningsbar till en stor variation av uppgifter och områden
  • Förmåga att jobba effektivt mot specifika projekt och deadlines
  • Uppmärksam på detaljer
  • En lagspelare
  • Utvecklade time managament skills

Vad erbjuds du?

  • Jobb i ett spännande start-up bolag
  • En skandinavisk jobbmentalitet och jobbkultur
  • Möjlighet att växa i företaget

Nordic Jobs Worldwide

Nordic Jobs Worldwide är ett professionellt nordiskt rekryteringsföretag fokuserat på att koppla samman kandidater från Sverige, Finland, Norge och Danmark med företag från hela världen.

Nordic Jobs Worldwide är störst i Norden på språkrekrytering, med kontor i Oslo, Tallinn, Malaga, Malta och Lissabon. Vi matchar de mest spännande jobben med nordiska talanger i hela världen. Vi har hjälpt över 3000 personer att hitta sitt drömjobb med våra 300+ partners i över 30 olika länder


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