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Happiness officer 25H/week
hace 3 meses
We are now looking for THE Happiness officer for our new property in Valencia which will host around 10 people per month. Palma Coliving has been quoted for two consecutive years as one of the best Nomad coliving and "one of the best hybrid hospitality brands in Spain".
We believe in a conscious culture: our values are related to sustainability, diversity, slow living & meaningful connection.
Tasks
From January 2024, we are looking for one Happiness officer who will take care of the entire coliving experience: welcoming every guest, organizing our weekly events & coordinating our partners to co-create a memorable community experience.
You'll be in charge of making sure that our guests are receiving a warm welcome, creating and bonding between them and the other guests from day one until the end of their stay, and that their needs are being taken care of.
Being a happiness officer means taking care of the community. Your main goal would be to engage the Palma coliving community so that they always feel like part of a family.
Role & Responsibilities
On-boarding: Facilitate check-in for every guest & perform an inspection before and after their stay; Make sure the guests are welcome well to ensure they are assimilating smoothly.
Moderate the Palma Coliving chat groups made for the coliving & digital nomads. Coordinate the Whatsapp groups related to the cleaning, maintenance & other partners to ensure the best experience at the Palma coliving property.
Be the eye of the property: every day ensure that the coliving shared areas are tidy, and make sure to solve quickly the maintenance issues. Before leaving the facilities, check that all lights & A/C are off & that doors are locked.
Facilitate and create content with the supervision of the Palma coliving marketing team. For example: create photos and videos during the activities. You will have 1 or 2 monthly meetings with the marketing team to work together towards good communication of the project, making sure we have the approval of each guest to use their images, tag them for social media, etc.
Re-order essential pantry and household items if missing
Give feedback to the rest of the team about the guests experience: every week you'll be in touch with our Chief Happiness Officer to share your thoughts on what things are working and what others could be improved.
Lead & support weekly activities such as the community session, the networking event, the family lunch and dinner, the 'tapas night' session + 3 fitness/meditation sessions:
Running the "Community Session" every Monday. This is a casual and quick meeting that we do every week in order to present new guests and organize the activities of the week.Organizing a weekly Digital Nomad Meet-up in a city bar. This is our weekly event that we are organizing to invite every like-minded person outside of our coliving. This includes: publishing the event on our digital nomads group, booking the place, and being there at the beginning to welcome everyoneCooking "Tapas Night" dinner 2 times a month. This includes: doing the groceries, cooking classical Spanish tapas and setting up the table for the guests to invite them to this special eventGiving 3 times a yoga/fitness or meditation session to the guests: this activity is usually the first time in the morning or at noon after the guest finishes working.Facilitating the extra activities that the guests would like to organize: every week our guests are looking to do new activities such as paddle tennis, boat trips etc. In that way you're not organizing it but advising them where to find the best places thanks to our partnership
Requirements
As a Happiness Officer, you will be the first point of contact for our guests, so for us, it is extremely important that you are a polite, welcoming, and easy-going person who can have a good impact on the well-being of every guest.
Fluency/Native in English: our guests are coming from all over the world to stay at Palma coliving :-DAt least two previous experiences in hospitality, public relations, event management or anything related to human interactions: it's a 95% community-oriented job.Excellent communications & presentation skills: you're the first point of contactSolid organizational skills, including prioritization & time managementProblem-solving skills, and the ability to deal with ambiguity: we're just humans after all.Creating content skills: you'll have to create content for Palma coliving for the day-to-day inside the coliving. So if you feel comfortable using your mobile phone & you are proactive in generating high-quality group and community memories, you are a good candidateBeing flexible & living in Valencia city or nearby: our coliving is located near Malvarrosa beach in El "Campo", as you'll be the only contact for the coliving guests, we'll need you to be reactive in case an issue needs to be fixed ASAP at the coliving.(Being a Happy person: you're the Happiness officer after all)
> PREFERRED QUALIFICATIONS
You also have a remote job that allows you to understand better what is the remote work life about. It's also a plus as you could use our coworking facilities to work on your own project if you want :-)Yoga/fitness/meditation skills: you will host either yoga/fitness or meditation sessions three times a week according to your skills for our conscious community.Advanced or native Spanish is a plus: you may have to coordinate with Spanish partners who don't speak English.
Benefits
This is a part-time job for 25/H per week: as soon as we open a second coliving property in Barcelona we will hire you full-timeBrut Salary: 937€/month.Starting from: January 2024Access to all our premium facilities such as the coworking space, kitchen areas, living room, our 1000m2 property + garden, our game area, all year long... So that you enjoy the best of your life while doing your job at Palma ColivingMake amazing connections with remote professionals from all over the world such as entrepreneurs, digital nomads, and freelancersGrow your expertise while working for one of the coolest coliving brands in SpainJoin a young & friendly, supportive, insightful teamAccess to an international network, mentoring & personal development resourcesExtending to a full-time job when we open another property in Valencia.At Palma coliving, every day will be filled with exciting new challenges, developing new skills, and achieving personal growth while having fun all in a growing environment
ARE YOU THE ONE?
If you want to be part of Palma coliving family please complete the following application form and we will get in touch with you as soon as possible.
Applications and Assessment Process: the selected candidates will be invited to an online assessment: If successful you'll attend a last interview on-site consisting of a combination of case studies
