Customer Service Clerk French-dutch
hace 2 semanas
DREAM FUTURE
Are you interested in working for one of the most prominent companies on Gran Canaria?
For our customer services department ,we need a native french/dutch speaker, capable of managing work, working as a team, being customer-oriented and easy to adapt.
Its main tasks are:
- Client attendance on the telephone / on site
- Changes and updates in the contracts membership (resales, interfamily, deaths and name removals, marriages, divorces, addition of new membership holders....)
- Control and issuing of guest certificates
- Preparation of arrivals, food packs, airport transfers, baby cots and high chairs, special requirements for medical reasons,...
- Extra nights' accommodation when required due to flights
- Booking accommodation for non AVC Members
- Control of "no show" apartments and contact the member ́s involved
- Follow up when fully paid and bookings at the Anfi Clubs for Anfi Dreams clients, as well as extension of the vouchers validity if required.
- Activations of the external bookings (RCI + Holiday Plus) for clients Anfi Dreams once fully paid.
- Data base updating
- Attendance of suggestions, queries and complaints
- Change of contracts according to new spanish legislation
Requirements:
- Native Dutch and/or French and proficient in Spanish or English
- Other languages will be valued
What we offer:
- Temporary contract of 3 + 3 months.
- Salary: 18000€ gross/year
- Monday to Friday (09:00 17:00)
- Uniform, parking and lunch.
Tipo de puesto:
Jornada completa, Contrato temporal
Duración del contrato: 6 meses
Sueldo: 18.000,00€ al año
Beneficios:
- Comidas en la empresa
- Parking gratuito
- Uniforme proporcionado
Horario:
- De lunes a viernes
- Turno de mañana
Requisito de idioma flexible:
- Español no requerido
Tipos de compensaciones complementarias:
- 14 pagas
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Holandés (Obligatorio)
- Francés (Obligatorio)
Ubicación del trabajo:
Empleo presencial
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