Customer Support with German

hace 2 semanas

Telde, Las Palmas, España Engage ESM A tiempo completo

Publication Date:
Apr 14, 2023
Ref

No:
444710
Location:Santa Cruz de Tenerife, ES, 38110
About Atos

  • Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored endtoend solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the CAC 40 ESG and Next 20 Paris Stock indexes.
  • The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Role Description:

  • We are looking for a seeking graduate or professional to join one of our emerging, diverse and positive teams in Tenerife. In this role you will dedicate to various tasks and you will have the chance to develop your skills and career.

What you will do:

  • Resolve incidents, complete service requests or initiate support from remote and/or onsite support teams.
  • Identify appropriate problemresolution procedures using customerspecific information.
  • Be the SPOC (Single Point of Contact) within the service provider for the incident originator.
  • Enthusiastically coordinate progress throughout the entire lifecycle of the incident.
  • Report Service Level Management about identified incidents, potential SLA breeches; and provide them information about the processed incidents and service requests.

Your qualifications:

  • Proficiency in German/Spanish and fluent in English.
  • Ability to work on shifts.
  • Overall IT Knowledge and computer language.
  • Experience problem solving and investigating at pace while simultaneously engaging and updating business partners.
  • Excellent communications skills.
  • Strong Analytical skills and process understanding.
  • Customer centricity and sense of responsibility.
  • Ability to learn.

Why you will love working here:

  • Training and development crafted to your individual goals and needs.
  • Flexible working schedule.
  • Continuous long term career opportunities and professional growth in a global company.
  • Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

  • Customer Support with French

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Apr 2, 2023RefNo:466860Location:Santa Cruz de Tenerife, Spain, ES, 38110About Atos Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored endtoend solutions for all industries in...

  • Customer Support with Portuguese

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Apr 7, 2023RefNo:457564Location:Santa Cruz de Tenerife, Spain, ES, 38110About Atos Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides endtoend Orchestrated Hybrid Cloud,...

  • Customer Support Agent with Dutch

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Apr 3, 2023RefNo:455158Location:Santa Cruz de Tenerife, ES, 38110About Atos Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides endtoend Orchestrated Hybrid Cloud, Big Data,...

  • Customer Support Agent

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Mar 30, 2023RefNo:476408Location:Santa Cruz de Tenerife, Spain, ES, 38110The future is our choiceAt Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our...

  • Representative Agent

    hace 2 semanas

    Telde, Las Palmas, España MTS Globe Spain A tiempo completo

    Our team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges. We are hiring Representative Agent for an incoming agency in Las Palmas.The main responsibilities are: Offer our excursions and other services to the customers. Establishing and maintaining relationships with local hoteliers and...

  • Golf Operations Manager

    hace 2 semanas

    Telde, Las Palmas, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 18 de marzo de 2024DescripciónAre you enthusiastic about the golf industry?A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Golf Operations Manager. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the smooth delivery...

  • Sales Manager Mice

    hace 2 semanas

    Telde, Las Palmas, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 5 de junio de 2024DescripciónDue to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager MICE position within our cluster sales...

  • Sales Manager Mice

    hace 2 semanas

    Telde, Las Palmas, España My Way Hotels & Resorts A tiempo completo

    Descripción:Due to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager MICE position within our cluster sales structure.Overall objective of the position:...

  • Sales Manager Leisure

    hace 2 semanas

    Telde, Las Palmas, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 5 de junio de 2024DescripciónDue to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager Leisure position within our cluster...

  • Sales Manager Leisure

    hace 2 semanas

    Telde, Las Palmas, España My Way Hotels & Resorts A tiempo completo

    Descripción:Due to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager Leisure position within our cluster sales structure.Overall objective of the...

  • Operations Engineer

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Mar 22, 2023RefNo:469783Location:Santa Cruz de Tenerife, Spain, ES, 38110The future is our choiceAt Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our...

  • Travel Nanny Urgently Required 10/11 Days

    hace 2 semanas

    Telde, Las Palmas, España Happy Nest A tiempo completo

    About the job Travel Nanny Urgently Required 10/11 days in Tenerife, Canary IslandsTravel Nanny Urgently required to care for Twin Girls in Tenerife, Canary Islands***So many good things come in pairs, and these tiny twins are no exception. This family from known to Happy Nest Nanny Agency have 23 month old twin girls and are looking for a nanny to come and...

  • Operations Manager

    hace 2 semanas

    Telde, Las Palmas, España MTS Globe Spain A tiempo completo

    Key responsibilities: Be responsible and the first contact for any issues of the tour operator, attending to their needs and unforeseen events. Coordination and prioritization of requests from the tour operator. Support the daily operations of the tour operator. Supervise and coordinate tasks of the different departments that provide services to the tour...

  • Masajista

    hace 2 semanas

    Telde, Las Palmas, España Radisson Blu Resort & Spa, Gran Canaria Mogan - Spa & Recreation A tiempo completo

    The Spa & Recreation Specialist supports the strategic plans and objectives of the Leisure Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to...

  • Tui Hotel Rep

    hace 2 semanas

    Telde, Las Palmas, España TUI Group A tiempo completo

    Jandia, Spain- Onsite Locally employed contract Full Time Summer 2024Calling all tourism pros based in Spain We are seeking digital experienced and helpful individuals like you to join our diverse team of Hotel Reps. So if you've got the right to work in Spain, live in the South of Fuerteventura and speak English keep on reading You can find all necessary...

  • Sales Representative

    hace 2 semanas

    Telde, Las Palmas, España Anfi Group A tiempo completo

    DREAM FUTUREWould you like to change your lifestyle?Do you want to work where others holiday, with opportunities for personal development, in the best climate in Europe?The Anfi Group is Europe's leading Vacation Membership Company located in the south of Gran Canaria, which offers top quality, luxury resorts and is currently in expansion with new resorts...

  • Sales Representative

    hace 2 semanas

    Telde, Las Palmas, España Anfi Group A tiempo completo

    **DREAM FUTURE**Would you like to change your lifestyle?Do you want to work where others holiday, with opportunities for personal development, in the best climate in Europe?The Anfi Group is Europe's leading Vacation Membership Company located in the south of Gran Canaria, which offers top quality, luxury resorts and is currently in expansion with new...

  • Sales Consultants

    hace 2 semanas

    Telde, Las Palmas, España YourShortlist A tiempo completo

    We are the people behind the most successful technology account-based marketing projects, and our inclusive team achieves outstanding results for our clients in 32 countries worldwide. We're growing rapidly and expanding into new markets. We're committed to understanding our customers' needs and expectations and exceeding them.We are looking for permanent...

  • Medical Representatives

    hace 2 semanas

    Telde, Las Palmas, España Stratpharma A tiempo completo

    An ambitious forward thinking Swiss Dermatology company have an exciting career opportunity for a freelance Medical Representatives to be based in Tenerife.Stratpharma has over the past 5 years experienced tremendous growth in the European market and are continuing to build a team in Spain to further this success.An ambitious company with impressive year on...

  • Sales Manager Leisure

    hace 2 semanas

    Telde, Las Palmas, España Jr Spain A tiempo completo

    col-wideJob Description:Guía de Isora Publicada el 21 de febrero de 2024DescripciónDue our current growth in Abama Resorts and the upcoming opening of the Gran Hotel Taoro in Puerto de la Cruz (Tenerife) we are expanding our sales team. We are looking for a Sales Manager Leisure.Requirements: Minimum experience of 4 years as Sales Manager in 4/5 stars...