Customer Support with Portuguese

hace 2 semanas

Telde, Las Palmas, España Engage ESM A tiempo completo

Publication Date:
Apr 7, 2023
Ref

No:
457564
Location:Santa Cruz de Tenerife, Spain, ES, 38110
About Atos

  • Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides endtoend Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
  • The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and
- _ _contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably.

Role description:

  • We are looking for a seeking graduate or professional to join one of our emerging, diverse and positive teams in Tenerife. In this role, you will dedicate yourself to various tasks and you will have the chance to develop your skills and career.

What you will do:

  • Resolve incidents, complete service requests or initiate support from remote and/or onsite support teams.
  • Identify appropriate problemresolution procedures using customerspecific information.
  • Be the SPOC (Single Point of Contact) within the service provider for the incident originator.
  • Enthusiastically coordinate progress throughout the entire lifecycle of the incident.
  • Report Service Level Management about identified incidents, potential SLA breaches; and provide them information about the processed incidents and service requests.

Your qualifications:

  • Proficiency in Portuguese
  • Intermediate level on English
  • Ability to work on shifts.
  • Experience problem solving and investigating at pace while simultaneously engaging and updating business partners.
  • Excellent communications skills.
  • Strong Analytical skills and process understanding.
  • Customer centricity and sense of responsibility.
  • Ability to learn.

Why you will love working here:

  • Competitive remuneration package.
  • Training and development are crafted to your individual goals and needs.
  • Flexible working schedule.
  • Continuous longterm career opportunities and professional growth in a global company.
  • We are looking for you, a person who will be working on various projects with skillful coworkers to share the experience with and you will enrich your knowledge base In our company we are committed to the continued success and equal opportunities of our employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or functional diversity. Did you get a feel for the values of the organization?
  • Here you will be working on various projects with skillful coworkers to share experience with and you will enrich your knowledge base As an employer we give equal opportunities and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    Data Privacy Disclaimer
  • Please read these terms and conditions carefully before creating your applicant profile:
  • Disability certification is very valuable and a plus.
  • Here at Atos, we want our employees to feel valued, appreciated, and free to be who they are at work.
  • Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
  • Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity and work hard to ensure that all employees have an equal opportunity to contribute and feel that they are exactly where they belong.

  • Customer Support with French

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Apr 2, 2023RefNo:466860Location:Santa Cruz de Tenerife, Spain, ES, 38110About Atos Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored endtoend solutions for all industries in...

  • Customer Support with German

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Apr 14, 2023RefNo:444710Location:Santa Cruz de Tenerife, ES, 38110About Atos Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored endtoend solutions for all industries in 71...

  • Customer Support Agent with Dutch

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Apr 3, 2023RefNo:455158Location:Santa Cruz de Tenerife, ES, 38110About Atos Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides endtoend Orchestrated Hybrid Cloud, Big Data,...

  • Customer Support Agent

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Mar 30, 2023RefNo:476408Location:Santa Cruz de Tenerife, Spain, ES, 38110The future is our choiceAt Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our...

  • Representative Agent

    hace 2 semanas

    Telde, Las Palmas, España MTS Globe Spain A tiempo completo

    Our team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges. We are hiring Representative Agent for an incoming agency in Las Palmas.The main responsibilities are: Offer our excursions and other services to the customers. Establishing and maintaining relationships with local hoteliers and...

  • Golf Operations Manager

    hace 2 semanas

    Telde, Las Palmas, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 18 de marzo de 2024DescripciónAre you enthusiastic about the golf industry?A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Golf Operations Manager. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the smooth delivery...

  • Operations Engineer

    hace 2 semanas

    Telde, Las Palmas, España Engage ESM A tiempo completo

    Publication Date:Mar 22, 2023RefNo:469783Location:Santa Cruz de Tenerife, Spain, ES, 38110The future is our choiceAt Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our...

  • Travel Nanny Urgently Required 10/11 Days

    hace 2 semanas

    Telde, Las Palmas, España Happy Nest A tiempo completo

    About the job Travel Nanny Urgently Required 10/11 days in Tenerife, Canary IslandsTravel Nanny Urgently required to care for Twin Girls in Tenerife, Canary Islands***So many good things come in pairs, and these tiny twins are no exception. This family from known to Happy Nest Nanny Agency have 23 month old twin girls and are looking for a nanny to come and...

  • Operations Manager

    hace 2 semanas

    Telde, Las Palmas, España MTS Globe Spain A tiempo completo

    Key responsibilities: Be responsible and the first contact for any issues of the tour operator, attending to their needs and unforeseen events. Coordination and prioritization of requests from the tour operator. Support the daily operations of the tour operator. Supervise and coordinate tasks of the different departments that provide services to the tour...

  • Masajista

    hace 2 semanas

    Telde, Las Palmas, España Radisson Blu Resort & Spa, Gran Canaria Mogan - Spa & Recreation A tiempo completo

    The Spa & Recreation Specialist supports the strategic plans and objectives of the Leisure Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to...

  • Sales Representative

    hace 2 semanas

    Telde, Las Palmas, España Anfi Group A tiempo completo

    DREAM FUTUREWould you like to change your lifestyle?Do you want to work where others holiday, with opportunities for personal development, in the best climate in Europe?The Anfi Group is Europe's leading Vacation Membership Company located in the south of Gran Canaria, which offers top quality, luxury resorts and is currently in expansion with new resorts...

  • Sales Manager Mice

    hace 2 semanas

    Telde, Las Palmas, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 5 de junio de 2024DescripciónDue to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager MICE position within our cluster sales...

  • Sales Manager Mice

    hace 2 semanas

    Telde, Las Palmas, España My Way Hotels & Resorts A tiempo completo

    Descripción:Due to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager MICE position within our cluster sales structure.Overall objective of the position:...

  • Sales Manager Leisure

    hace 2 semanas

    Telde, Las Palmas, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 5 de junio de 2024DescripciónDue to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager Leisure position within our cluster...

  • Sales Manager Leisure

    hace 2 semanas

    Telde, Las Palmas, España My Way Hotels & Resorts A tiempo completo

    Descripción:Due to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager Leisure position within our cluster sales structure.Overall objective of the...

  • Sales Consultants

    hace 2 semanas

    Telde, Las Palmas, España YourShortlist A tiempo completo

    We are the people behind the most successful technology account-based marketing projects, and our inclusive team achieves outstanding results for our clients in 32 countries worldwide. We're growing rapidly and expanding into new markets. We're committed to understanding our customers' needs and expectations and exceeding them.We are looking for permanent...

  • Medical Representatives

    hace 2 semanas

    Telde, Las Palmas, España Stratpharma A tiempo completo

    An ambitious forward thinking Swiss Dermatology company have an exciting career opportunity for a freelance Medical Representatives to be based in Tenerife.Stratpharma has over the past 5 years experienced tremendous growth in the European market and are continuing to build a team in Spain to further this success.An ambitious company with impressive year on...

  • Sales Manager Leisure

    hace 2 semanas

    Telde, Las Palmas, España Jr Spain A tiempo completo

    col-wideJob Description:Guía de Isora Publicada el 21 de febrero de 2024DescripciónDue our current growth in Abama Resorts and the upcoming opening of the Gran Hotel Taoro in Puerto de la Cruz (Tenerife) we are expanding our sales team. We are looking for a Sales Manager Leisure.Requirements: Minimum experience of 4 years as Sales Manager in 4/5 stars...

  • Sales Manager Leisure

    hace 2 semanas

    Telde, Las Palmas, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 21 de febrero de 2024DescripciónDue our current growth in Abama Resorts and the upcoming opening of the Gran Hotel Taoro in Puerto de la Cruz (Tenerife) we are expanding our sales team. We are looking for a Sales Manager Leisure.Requirements: Minimum experience of 4 years as Sales Manager in 4/5 stars holiday hotels. Studies in...

  • Customer Support with Portuguese

    hace 3 semanas

    Telde, España Engage ESM A tiempo completo

    **Publication Date**:Apr 7, 2023**Ref. No**:457564**Location**:Santa Cruz de Tenerife, Spain, ES, 38110**About Atos** - Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end...

  • Customer Support with French

    hace 3 semanas

    Telde, España Engage ESM A tiempo completo

    **Publication Date**:Apr 2, 2023**Ref. No**:466860**Location**:Santa Cruz de Tenerife, Spain, ES, 38110**About Atos** - Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions...

  • Customer Support with German

    hace 3 semanas

    Telde, España Engage ESM A tiempo completo

    **Publication Date**:Apr 14, 2023**Ref. No**:444710**Location**:Santa Cruz de Tenerife, ES, 38110**About Atos** - Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for...

  • Customer Support Agent with Dutch

    hace 3 semanas

    Telde, España Engage ESM A tiempo completo

    **Publication Date**:Apr 3, 2023**Ref. No**:455158**Location**:Santa Cruz de Tenerife, ES, 38110**About Atos** - Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated...

  • Customer Support with English

    hace 3 semanas

    Telde, España Engage ESM A tiempo completo

    **Publication Date**:Mar 21, 2023**Ref. No**:452843**Location**:Santa Cruz de Tenerife, ES, 38110**About Atos** - Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated...

  • Customer Support Agent

    hace 3 semanas

    Telde, España Engage ESM A tiempo completo

    **Publication Date**:Mar 30, 2023**Ref. No**:476408**Location**:Santa Cruz de Tenerife, Spain, ES, 38110**The future is our choice** At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right...

  • Operations Support Agent Fuerteventura Fixed Term

    hace 3 semanas

    Telde, España TUI A tiempo completo

    Join our Operations Support Team in Fuerteventura as an Operations support Agent as the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area. ABOUT...

  • Customer Support Bei Can do

    hace 3 meses

    Telde, España Job Traveler A tiempo completo

    **Das erzählst du bald auf Partys ***: Ich arbeite für **CanDo**, ein spanisches Unternehmen unter deutscher Leitung, das für seine Kunden unterschiedlicher Branchen die Bürodienstleistungen und Sekretariatsservices übernimmt. Unsere Büros sind auf **Gran Canaria und Teneriffa** und bieten ein einzigartiges Arbeitsumfeld, das es mir ermöglicht,...

  • Customer Support Bei Can do

    hace 2 meses

    Telde, España Job Traveler A tiempo completo

    **Das erzählst du bald auf Partys ***: Ich arbeite für **CanDo**, ein spanisches Unternehmen unter deutscher Leitung, das für seine Kunden unterschiedlicher Branchen die Bürodienstleistungen und Sekretariatsservices übernimmt. Unsere Büros sind auf **Gran Canaria und Teneriffa** und bieten ein einzigartiges Arbeitsumfeld, das es mir ermöglicht,...

  • Customer Support Bei Can do

    hace 3 semanas

    Telde, España Job Traveler A tiempo completo

    **Das erzählst du bald auf Partys ***: Ich arbeite für **CanDo**, ein spanisches Unternehmen unter deutscher Leitung, das für seine Kunden unterschiedlicher Branchen die Bürodienstleistungen und Sekretariatsservices übernimmt. Unsere Büros sind auf **Gran Canaria und Teneriffa** und bieten ein einzigartiges Arbeitsumfeld, das es mir ermöglicht,...

  • Customer Support Bei Can do

    hace 1 semana

    Telde, España Job Traveler A tiempo completo

    **Das erzählst du bald auf Partys ***: Ich arbeite für **CanDo**, ein spanisches Unternehmen unter deutscher Leitung, das für seine Kunden unterschiedlicher Branchen die Bürodienstleistungen und Sekretariatsservices übernimmt. Unsere Büros sind auf **Gran Canaria und Teneriffa** und bieten ein einzigartiges Arbeitsumfeld, das es mir ermöglicht,...

  • Golf Operations Manager

    hace 3 semanas

    Telde, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 18 de marzo de 2024 Descripción **Are you enthusiastic about the golf industry?** A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Golf Operations Manager. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the...

  • Golf Operations Manager

    hace 3 semanas

    Telde, España My Way Hotels & Resorts A tiempo completo

    **Descripción**: **Are you enthusiastic about the golf industry?** A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Golf Operations Manager. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the smooth delivery of all aspects of the day-to-day...

  • Golf Operations Manager

    hace 2 semanas

    Telde, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 22 de abril de 2024 Descripción **Are you enthusiastic about the golf industry?** A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Golf Operations Manager. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the...

  • Golf Operations Manager

    hace 3 semanas

    Telde, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 15 de mayo de 2024 Descripción **Are you enthusiastic about the golf industry?** A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Golf Operations Manager. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the smooth...

  • Director of Golf

    hace 7 días

    Telde, España My Way Hotels & Resorts A tiempo completo

    **Descripción**: **Are you enthusiastic about the golf industry?** A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Director of Golf. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the smooth delivery of all aspects of the day-to-day golf...

  • Director of Golf

    hace 7 días

    Telde, España Abama Hotels A tiempo completo

    Guía de Isora - Publicada el 25 de junio de 2024 Descripción **Are you enthusiastic about the golf industry?** A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Director of Golf. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the smooth...

  • Operations Engineer

    hace 3 semanas

    Telde, España Engage ESM A tiempo completo

    **Publication Date**:Mar 22, 2023**Ref. No**:469783**Location**:Santa Cruz de Tenerife, Spain, ES, 38110**The future is our choice** At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right...

  • Travel Nanny Urgently Required 10/11 Days

    hace 6 días

    Telde, España Happy Nest A tiempo completo

    About the job Travel Nanny Urgently Required 10/11 days in Tenerife, Canary Islands **Travel Nanny Urgently required to care for Twin Girls in Tenerife, Canary Islands** *** **So many good things come in pairs, and these tiny twins are no exception. This family from known to Happy Nest Nanny Agency have 23 month old twin girls and are looking for a nanny...

  • Sales Manager Mice

    hace 2 semanas

    Telde, España My Way Hotels & Resorts A tiempo completo

    **Descripción**: Due to our upcoming opening of Gran Hotel Taoro, 5* luxury hotel in Puerto de la Cruz (Tenerife), and as part of the ongoing expansion of the hotel portfolio at Abama Resort, we are looking for a passionate and enthusiastic candiate to take on the Sales Manager Leisure position within our cluster sales structure. **Overall objective of the...