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Customer Support Agent Danish Speaking
hace 1 semana
Danish speaking Customer Representative for their Barcelona office.
Part-time role
Missions:
Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
Act as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendments
Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
Profile:
Native/fluent in Danish, both oral and written. Fluent in English (at least B2 level)
Previous work experience in customer service/support roles
Passionate about customers and customer service
Problem-solving skills
Upbeat and positive attitude
BENEFITS:
Contract:
Permanent
Part-time: 20hours / week
Working days/Hours:
Monday to Friday, 12:00 PM - 16:00 PM
DVK Dental Insurance
Holidays: 24 per calendar year
Hybrid model:
Working from the office 2 days per week / 3 days from home
Work Location:
In person
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