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Store Trainer

hace 3 meses

Madrid, Madrid, España Adidas A tiempo completo
Job summary
STORE TRAINER position in MadridDrive consistency in retail learning programsSupport operational excellence and business objectives

Job seniority:
associate level

Responsibilities

  • Role-model service standards and salesfloor leadership skills
  • Provide feedback on observed service behaviors
  • Drive daily Team Huddles and Team Captain role
  • Champion consumer NPS and membership initiatives
  • Conduct consumer NPS call-backs
  • Drive product knowledge transfer to selling behaviors
  • Support adoption of consumer facing tools
  • Plan and coordinate learning activities
  • Deliver in-person and virtual training sessions
  • Engage with learners throughout their learning journey
Requirements

  • 2 years of retail industry experience
  • Experience in developing others or training
  • Strong written and verbal communication skills in English
  • Good MS Office skills
  • Ability to multi-task
  • Efficient in time management
  • Ability to develop strong relationships with store team
Key Skills Needed

  • Strong written and verbal communication skills in English
  • Impactful presentation and facilitation skills
  • Advanced numeracy and literacy
  • Good MS Office skills
  • Solid business acumen
  • Ability to multi-task
  • Efficient in time management
  • Ability to develop strong relationships with store team