Senior Area Manager

hace 6 días

Madrid, Madrid, España Vicio A tiempo completo

About VICIO

VICIO is a fast-growing delivery restaurant company with a presence in major cities in Spain. Our mission is to become the leading player in the food delivery market, offering high-quality burgers and exceptional customer service.

Job Summary

We are seeking an experienced Senior Area Manager to join our team in Madrid-Southern Spain. As a key member of our operations team, you will be responsible for building and scaling our restaurant e-commerce through two main axes: product quality and strong cultural values.

Key Responsibilities

  • Lead and develop a team of 200+ individuals to ensure best quality at our kitchens, specifically the reticular team (RDOs; Maintenance Coord.; Area Trainer; Store Managers).
  • Oversee directly multiple departments and areas of responsibility: People, Finance, Legal, Growth, Operations, Brand, Tech, etc.
  • Hire top talent, help them perform, grow and develop as professionals.
  • Analyze product, operations and financial data to take key decisions for the cluster.
  • Establish and maintain relationships with COO and CEOs.
  • Establish and maintain relationships with key stakeholders: Glovo, Uber, JustEat, Kitchen rental spaces, regulators, unions and the government.
  • Get into details, deepdive and problem solve.
  • Develop new business opportunities, anticipate issues and improve processes.
  • Balance execution and strategy (zoom in-zoom out)

Requirements

  • 3-8 years of experience in fast-paced environments (Glovo/Uber; startups; IB; consultancies; e-commerce) with a passion for being close to the product in our kitchens.
  • Experience leading people cross functional team and have hired/worked with team (ie., principally blue collar).
  • Led negotiations contracts, legal documents, and you're comfortable of building relationships with C-level of other organizations.
  • Led P&L with full ownership and multiple departments.
  • You are capable of inspiring teams, including senior kitchen workers.
  • You attract talent and are obsessed about high bar and commitment.
  • You're an expert on managing stakeholders, working with peers and leveraging other teams aspiring to do what's best for the company.
  • Data-driven mentality: takes decisions based on data and makes business judgment when necessary.
  • You ensure the highest standards for you and your team with the deliverables and business objectives.
  • You have an ambition and energy that makes some people think you're crazy while inspiring others.
  • You are always a step ahead, proactive with potential problems/opportunities and always thinking how to be better.
  • Languages: Spanish (C2); English (B2/C1)

What We Offer

  • Possibility that your work will change businesses and improve individuals
  • A competitive compensation package
  • Direct coaching from the management team
  • A seat on the rocket ship - Massive growth potential as the business scales
  • Attractive product discounts to be proud of the high quality of the burgers
  • Fun brand events
  • Flexible time off
  • Top quality fruit and coffee

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