Claims Supervisor

hace 1 semana

Madrid, Madrid, España DAC Beachcroft Dublin A tiempo completo

Claims Supervisor - Professional IndemnityJob IntroductionAre you looking for a role where you will be intellectually challenged, but treated with respect? Or an environment where you can enjoy industry-leading work quality without compromising on client contact and business development? An opportunity in our market-leading Bristol Professional and Commercial Risk team may be for you.

The team


Our Professional and Commercial Risks Team advises insurers and professional organisations when they are faced with the threat of a professional negligence claim.

They act on numerous high value and sensitive claims for clients throughout the UK including solicitors, surveyors, accountants, brokers, engineers, architects and their insurers.

The team are particularly experienced in the deployment of alternative dispute resolution techniques, including mediation and arbitration.


DAC Beachcroft Specialist Claims Services is a market leading claims handling team handling several thousand professional indemnity claims on an outsourced basis on behalf of London Market Insurers.

It sits within the wider Professional Risk team.
Read on for more information about our specific vacancy and the firm as a whole.

Role ResponsibilityTo provide a high-quality service to clients in the management of complex, sensitive and/or high value professional indemnity cases; providing supervision, line management and training to a team of Claims Handlers; and contribution to the management of the Claims Handling Function.

Manage a varied professional indemnity caseload.

Supervision and Quality Control Workflow management and quality control for the team including:
Reviewing and allocating incoming instructions.

Acting as a point of reference and control for the checking of case strategy as well as signing off reports on individual cases.

Conduct ongoing quality reviews of work produced by the team and assist with internal quality audits where required.

Assume overall responsibility, with the Partner and Claims Manager – Senior Associate, for quality control and compliance with client protocols.

Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties.
Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms.
Assist in the supervision of the accuracy and timeliness of management reporting and information across the team.

Management Undertake line management responsibilities for Assistant Claims Supervisors, Senior Claims Handlers and Claims Handlers, including (for example):

conducting and providing feedback for performance reviewsproviding coaching, mentoring and supervisionabsence managementmotivating and engaging colleagues and overseeing wellbeing at workAssist in the design and delivery of in-house training and know-how sessions on relevant issues and/or key developments in the professional indemnity field.

Contribute to recruitment activity, such as CV review and interviewing.
Attend, and contribute to, client and third party meetings.
The Ideal CandidateTechnical
IT literate with working knowledge of Word and Excel. Able to work to deadlines and prioritise own workload effectively.
Able to progress tasks using own initiative, seeking guidance and input from Claims Managers – Senior Associates and Partners where appropriateConfident oral and written communication skillsKnowledge
Knowledge of case management systemsExtensive relevant experience of professional indemnity litigationPrevious experience of supervising a teamQualifications
Solicitor qualification or equivalent by experiencePersonal Skills

  • Client focused with an ability to build strong relationships with client and third party contacts at all levels
  • Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities
  • Proactive and energetic with a tenacious approach to identifying issues and solving problems
  • Quality and customer service oriented with a concern for accuracy and an eye for detail
  • Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential
  • Able to progress tasks using own initiative, seeking guidance and input from others where appropriate
  • Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field
  • Confident oral and written communication skills
About the CompanyWe are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities.

We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami.

We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.
We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies.

We act for all of the UK's top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK's top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings.

In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the 'Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate.

These accolades include two top prizes in the 'Excellence in Business Development' and 'Excellence in Technology & Innovation' categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales.

Our health sector team won the 'Crisis Management Team of the Year' award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the 'Business Development Innovation Award' at the 2020 Legal Innovation Awards, as well as 'Cyber Law Firm of the Year' at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work.

For further details on our work and our culture, please visit .
At DAC Beachcroft, we don't just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you're good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.
We also want you to be at your very best.

Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.

We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.

Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable.

Our recruitment team can be contacted at

#J-18808-Ljbffr

  • Claims Supervisor

    hace 1 semana

    Madrid, Madrid, España The Cigna Group A tiempo completo

    YOUR JOBAs a Supervisor you will support the Senior Supervisor in managing a team of Provider Claims Analysts. Key to the role will be developing and coaching the team to deliver a high-quality customer centric service offering.Your role includes: Accountable to review and assess inventory levels coordinating daily allocations and planning ahead to maximize...

  • Claims Supervisor

    hace 1 semana

    Madrid, Madrid, España DAC Beachcroft Dublin A tiempo completo

    Claims Supervisor - Professional IndemnityJob IntroductionAre you looking for a role where you will be intellectually challenged, but treated with respect? Or an environment where you can enjoy industry-leading work quality without compromising on client contact and business development? An opportunity in our market-leading Bristol Professional and...

  • Supervisor seguros auto

    hace 4 semanas

    Madrid, Madrid, España Grafton Recruitment A tiempo completo

    Supervisor de daños personales – siniestros graves (international claims handler auto)Desde Grafton estamos trabajando con una reputada entidad de seguros, especializada en auto para sus oficinas centrales en Madrid.Buscamos un supervisor de daños personales y siniestros graves enfocado en tramitación internacional.Requisitos:Formación en Derecho o...

  • Supervisor seguros auto

    hace 1 semana

    Madrid, Madrid, España Grafton Recruitment A tiempo completo

    Supervisor de daños personales – siniestros graves (international claims handler auto)Desde Grafton estamos trabajando con una reputada entidad de seguros, especializada en auto para sus oficinas centrales en Madrid.Buscamos un supervisor de daños personales y siniestros graves enfocado en tramitación internacional.Requisitos:Formación en Derecho o...

  • Supervisor seguros auto

    hace 4 semanas

    Madrid, Madrid, España Grafton Recruitment A tiempo completo

    Supervisor de daños personales – siniestros graves (international claims handler auto)Desde Grafton estamos trabajando con una reputada entidad de seguros, especializada en auto para sus oficinas centrales en Madrid.Buscamos un supervisor de daños personales y siniestros graves enfocado en tramitación internacional.Requisitos:Formación en Derecho o...

  • Claims Representative Ioh

    hace 1 semana

    Madrid, Madrid, España The Cigna Group A tiempo completo

    ABOUT US:Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance - directly to individuals and through employers and intermediaries.Cigna's mission is to help our customers improve their health, well-being and sense of security.YOUR...

  • Claims Supervisor

    hace 1 semana

    Madrid, Madrid, España Cigna A tiempo completo

    ResponsibilitiesManages claim organizational metrics for days mail on hand, performance guarantees and staffing.Manages the daily operations of claim team; Effectively communicates organizational strategies to engage staff and drive desired behaviorsExhibits managerial courage and consistently delivers accurate and transparent messages to staffResponsibility...

  • Claims Associate Representative

    hace 1 semana

    Madrid, Madrid, España Cigna A tiempo completo

    IDENTIFICACIÓNTítulo de puesto: Claims Associate RepresentativeBanda: 1Entidad: Cigna EspañaUbicación: Madrid, Pozuelo de AlarcónModalidad: Semi-presencial. Modalidad Híbrida.Reporta a: Claims Member Supervisor - Claims ManagerDESCRIPCIÓNSomos una compañía global de Seguros de Salud enfocada fundamentalmente al mercado corporativo. Reconocidos por...

  • Medical Claims Review Analyst

    hace 1 semana

    Madrid, Madrid, España Cigna A tiempo completo

    Your JobThe clinical value team is looking for 1 Medical Claims Review Anaylsts (Band 3) in Madrid.As part of the claims review team you will be primarily responsible for the medical review and coding of EGS claims.Analysing invoices from providers all over the world to identify cost containment opportunities and you will be taking appropriate actions in...

  • Mechanical Supervisor

    hace 1 semana

    Madrid, Madrid, España ib vogt GmbH A tiempo completo

    Company Statement:The new sustainability: want to join a renewable energy pioneer? Our mission is to advance large-scale photovoltaic to meet the growing global demand for clean electricity. Come be a part of our success storyIntro Paragraph:We are looking for a Mechanical Supervisor for our project site in Segovia.As a site mechanical supervisor, your tasks...

  • Supervisor - Motor Recoveries - Birmingham

    hace 1 semana

    Madrid, Madrid, España DAC Beachcroft Dublin A tiempo completo

    Supervisor - Motor Recoveries - BirminghamJob Introduction The Motor Recoveries team in Birmingham is part of our Claims Solutions Group.Our specialist team provides expert and practical advice over a range of areas: Subrogated Motor RecoveriesUninsured Loss RecoveriesInternational Motor RecoveriesRecovery of overpayments and duplicate paymentsFirst party...

  • Sales Associate

    hace 1 semana

    Madrid, Madrid, España Loro Piana A tiempo completo

    Position:The Sales Associate represents the Company with clients. Is a professional in the sales of luxury goods, puts his/her talent at the Company service and for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store Is polyvalent, constantly operating to...

  • Customer Service Representative-order Entry

    hace 1 semana

    Madrid, Madrid, España Abbott Laboratories A tiempo completo

    Section 1: PURPOSE OF THE JOB Assigned to Spain Team within Iberia (Portugal & Spain). Provide internal and external customers with best possible service in terms of order processing, pricing and billing inquires, service requests and customer complaints. Compliant with internal processes and procedures (e.g. Abbot Medical Quality System) and with the...

  • Services Specialist

    hace 1 semana

    Madrid, Madrid, España Ge Vernova A tiempo completo

    Job Description SummaryAll activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and...

  • Services Specialist

    hace 4 semanas

    Madrid, Madrid, España GE Vernova A tiempo completo

    Job Description SummaryAll activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and...

  • Services Specialist

    hace 2 meses

    Madrid, Madrid, España GE Vernova A tiempo completo

    Job Description SummaryAll activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and...

  • Cluster Purchasing Coordinator

    hace 1 semana

    Madrid, Madrid, España Accor Hotels A tiempo completo

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Solicitor – Casualty Injury – Nationwide

    hace 1 semana

    Madrid Centro, Madrid, España DAC Beachcroft LLP A tiempo completo

    Solicitor – Casualty Injury – NationwideJob Introduction DAC Beachcroft is looking to appoint an experienced paralegal, Solicitor or Chartered Legal Executive to join our Casualty Injury Team, this is a role working with a partner and Team Manager assisting on complex high value employers and public liability claims with a value predominantly over...

  • Paralegal - Credit Hire And Repair

    hace 1 semana

    Madrid, Madrid, España DAC Beachcroft Dublin A tiempo completo

    We are looking for Paralegals to join our Credit Hire and Repair team in Newport on a permanent basis. You will have an excellent opportunity to develop your legal skills, knowledge and career in our team. Our Credit Hire and Repair team works with over 40 insurance companies and self-insured corporates. The team deals with all aspects of defendant credit...

  • Claims Supervisor

    hace 4 semanas

    Madrid, España The Cigna Group A tiempo completo

    **YOUR JOB** As a Supervisor you will support the Senior Supervisor in managing a team of Provider Claims Analysts. Key to the role will be developing and coaching the team to deliver a high-quality customer centric service offering. Your role includes: - Accountable to review and assess inventory levels coordinating daily allocations and planning ahead...

  • Claims Representative Ioh

    hace 1 semana

    Madrid, España The Cigna Group A tiempo completo

    ABOUT US: Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance - directly to individuals and through employers and intermediaries. Cigna’s mission is to help our customers improve their health, well-being and sense of security. YOUR...

  • Claims Representative Ioh

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    **ABOUT US**: Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance - directly to individuals and through employers and intermediaries. Cigna’s mission is to help our customers improve their health, well-being and sense of...

  • Supervisor seguros auto

    hace 4 semanas

    Madrid, España Grafton Recruitment A tiempo completo

    Supervisor de daños personales – siniestros graves (international claims handler auto)Desde Grafton estamos trabajando con una reputada entidad de seguros, especializada en auto para sus oficinas centrales en Madrid.Buscamos un supervisor de daños personales y siniestros graves enfocado en tramitación internacional.Requisitos:Formación en Derecho o...

  • Supervisor seguros auto

    hace 4 semanas

    Madrid, España Grafton Recruitment A tiempo completo

    Supervisor de daños personales – siniestros graves (international claims handler auto)Desde Grafton estamos trabajando con una reputada entidad de seguros, especializada en auto para sus oficinas centrales en Madrid.Buscamos un supervisor de daños personales y siniestros graves enfocado en tramitación internacional.Requisitos:Formación en Derecho o...

  • Claims Supervisor

    hace 4 semanas

    Madrid, España Cigna A tiempo completo

    Responsibilities Manages claim organizational metrics for days mail on hand, performance guarantees and staffing. Manages the daily operations of claim team; Effectively communicates organizational strategies to engage staff and drive desired behaviors Exhibits managerial courage and consistently delivers accurate and transparent messages to...

  • Claims Associate Representative

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    IDENTIFICACIÓN **Título de puesto**: Claims Associate Representative **Banda**: 1 **Entidad**: Cigna España **Ubicación**: Madrid, Pozuelo de Alarcón **Modalidad**: Semi-presencial. Modalidad Híbrida. **Reporta a**: Claims Member Supervisor - Claims Manager DESCRIPCIÓN Somos una compañía global de Seguros de Salud enfocada fundamentalmente al...

  • Quality Audit Supervisor

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    As a supervisor you will support the senior supervisor in managing a team of Quality Auditors in IOH. Key to the role will be developing and coaching the team to deliver a high quality audit service to Cigna. Your role includes: Accountable to review and assess inventory levels co-ordinating goals and planning and adjust where needed in view of achieving the...

  • Mechanical Supervisor

    hace 4 días

    Madrid, España ib vogt GmbH A tiempo completo

    **Company Statement**: The new sustainability: want to join a renewable energy pioneer? Our mission is to advance large-scale photovoltaic to meet the growing global demand for clean electricity. Come be a part of our success story! **Intro Paragraph**: We are looking for a Mechanical Supervisor for our project site in Segovia. As a site mechanical...

  • Hgv Parts Supervisor

    hace 3 semanas

    Madrid, España Volta Trucks A tiempo completo

    Volta Trucks, a hypergrowth European Electric Truck Manufacturer, is looking for a HGV Parts Supervisor to welcome customers and respond to customer requests on Parts in our Service Centre. This is a unique opportunity to start with blank sheet of paper and design programmes that truly maximise our special culture of sustainability and innovation. **What...

  • Sales Associate

    hace 2 meses

    Madrid, España Loro Piana A tiempo completo

    **Position**: The Sales Associate represents the Company with clients. Is a professional in the sales of luxury goods, puts his/her talent at the Company service and for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store - Is polyvalent, constantly...

  • Sales Associate

    hace 2 semanas

    Madrid, España LORO PIANA A tiempo completo

    **Descripción del puesto**: **Posizione** The Sales Associate represents the Company with clients. Is a professional in the sales of luxury goods, puts his/her talent at the Company service and for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store - Is...

  • Customer Service Representative-order Entry

    hace 1 semana

    Madrid, España Abbott Laboratories A tiempo completo

    **Section 1: PURPOSE OF THE JOB** - Assigned to Spain Team within Iberia (Portugal & Spain). Provide internal and external customers with best possible service in terms of order processing, pricing and billing inquires, service requests and customer complaints. - Compliant with internal processes and procedures (e.g. Abbot Medical Quality System) and with...

  • Provider Relations Senior Analyst

    hace 2 meses

    Madrid, España Cigna A tiempo completo

    YOUR JOB As a Provider Relations Specialist you will be part of a global Provider Relations Team embedded into the Global Delivery Systems Team, being responsible to manage the relationship with Health Care Providers in Europe. You will work very closely with your peers strategically positioned across the globe, as well as with the global Reconciliation...