Services Specialist

hace 3 semanas


Madrid, Madrid, España GE Vernova A tiempo completo

Job Description Summary

All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Job Description

Roles and Responsibilities

  • Responsible for the profitability and customer satisfaction for assigned contracts · Provide both service agreement, and time and material program management · Assist in sales campaigns for new contracts and proposals · Assure timely resolution of customer issues and customer satisfaction for assigned contracts · Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams · Function as liaison between internal organizations and customers for assigned contracts ·
  • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
  • Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
  • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
  • Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

  • For roles outside of the USA- This role requires basic experience in the Services & Customer Contract Management. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
  • For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

  • Strong oral and written communication skills. Ability to document, plan, market, and execute programs.Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA.For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position



  • Billing Specialist

    hace 1 semana


    Madrid, Madrid, España Eurovision Services A tiempo completo

    .Eurovision Services Madrid is looking for a Billing Specialist to join our Finance team in Madrid, (Spain), to cover a maternity leave

  • Network Services

    hace 1 semana


    Madrid, Madrid, España Kyndryl España, S.A. A tiempo completo

    Why KyndrylKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Madrid, Madrid, España Netflix A tiempo completo

    Netflix is one of the world's leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.As Netflix continues to produce...


  • Madrid, Madrid, España Netflix A tiempo completo

    Netflix is one of the world's leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.As Netflix continues to produce...


  • Madrid, Madrid, España Netflix A tiempo completo

    Netflix is one of the world's leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.As Netflix continues to produce...


  • Madrid, Madrid, España Netflix A tiempo completo

    Netflix is one of the world's leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.As Netflix continues to produce...


  • Madrid, Madrid, España Netflix A tiempo completo

    Netflix is one of the world's leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.As Netflix continues to produce...

  • Billing Specialist

    hace 1 semana


    Madrid, Madrid, España Eurovision Services A tiempo completo

    Eurovision Services Madrid is looking for a Billing Specialist to join our Finance team in Madrid, (Spain), to cover a maternity leave .PRINCIPAL RESPONSIBILITIES OF THIS POSITION Building up, developing and managing billing within the Finance team in accordance with the relevant internal and external regulations, guidelines and corresponding instructions...

  • Services Specialist

    hace 1 semana


    Madrid, Madrid, España Ge Vernova A tiempo completo

    Job Description SummaryAll activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and...


  • Madrid, Madrid, España SIEMENS HEALTHCARE, S.L.U. A tiempo completo

    Do you want to help shape the future ofhealthcare? Our name, Siemens Healthineers, was selected to honor our peoplewho dedicate their energy and passion to this cause. It reflects theirpioneering spirit combined with our long history of engineering in theever-evolving healthcare industry. We offer you a flexible and dynamic environmentwith opportunities to...


  • Madrid, Madrid, España Siemens A tiempo completo

    Do you want to help shape the future ofhealthcare? Our name, Siemens Healthineers, was selected to honor our peoplewho dedicate their energy and passion to this cause. It reflects theirpioneering spirit combined with our long history of engineering in theever-evolving healthcare industry.We offer you a flexible and dynamic environmentwith opportunities to go...


  • Madrid, Madrid, España ITH Icoserve A tiempo completo

    Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

  • Tableau specialist

    hace 1 semana


    Madrid, Madrid, España Orange Business Services A tiempo completo

    The team, position & mission: In Orange Business Digital Services Spain, we are looking for a Tableau specialist consultant to join our international projects. We need someone who is passionate about data, creative, and dedicated to supporting both the team and clients. You should have 2 to 4 years of experience with data visualization tools, especially...

  • Paid Ads Specialist

    hace 1 semana


    Madrid, Madrid, España Impulsyn Sports Recruitment Services A tiempo completo

    We are currently looking for an Paid Ads Specialist to take responsibility for the entire customer acquisition process through paid marketing channels worldwide.


  • Madrid, Madrid, España The Channel Company A tiempo completo

    About The Channel CompanyThe Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers...

  • Transaction Services

    hace 1 semana


    Madrid, Madrid, España Hanami International A tiempo completo

    M&A Transaction Services professionals – looking for a fresh challenge?I am working with one of Spain's leading accountancy firms, assisting them to hire a Manager for their fast-growing Deals practice to specialise in Sale and Purchase Agreements (SPA). The SPA team provides expert support at all stages of a transaction, from pre-deal work through to...

  • Transaction Services

    hace 1 semana


    Madrid, Madrid, España Hanami International A tiempo completo

    _M&A Transaction Services professionals - looking for a fresh challenge?_I am working with one of Spain's leading accountancy firms, assisting them to hire a Manager for their fast-growing Deals practice to specialise in Sale and Purchase Agreements (SPA). The SPA team provides expert support at all stages of a transaction, from pre-deal work through to...

  • Solution Specialist

    hace 1 semana


    Madrid, Madrid, España Antal International Network A tiempo completo

    We are looking for a Solution Specialist to join an international company,a leading software provider in the utilities sector that has opened offices in Madrid.As a Solution Specialist, you would be responsible for the 1st level assistance: Defines, carries out and documents test cases of functionality and modules; Produces the manuals for the software...


  • Madrid, Madrid, España Kyndryl España, S.A. A tiempo completo

    Why KyndrylKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Madrid, Madrid, España Organon A tiempo completo

    Job Description The Position The Organon Global Procurement & Supplier Management (GPSM) Organization partners with the business to develop and execute direct and indirect sourcing strategies, enabled by agile business processes and strong supplier performance management, to drive improved business outcomes. The Senior Specialist, Corporate Services...