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Cloud Account Manager with Swedish
hace 3 meses
David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care.
We're looking for a Swedish-speaking customer-facing Account Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales.
Position:
Account Manager
Location:
On-site in Benalmadena, Spain
Employment type:
Full-time
Remuneration:
Base salary + performance bonus.
DUTIES AND RESPONSIBILITIES:
- Be the first and main contact point for Cloud technology customers small and medium businesses
- Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers
- Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~6090 activities/day
- Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for longterm customer relationships by delivering a worldclass customer engagement experience
- Quarterback sales from lead to purchase, leading the sales strategy, maximizing upsell and crosssell opportunities by collaborating with Solution Specialists and Partner Connection Managers
- Forecast sales, pipeline, and usage of the products and solutions in scope
- Collect feedback from customers and articulate it back to the business: "Voice of customer"
REQUIREMENTS:
- Intermediate or fluent English (verbal and written), C1 or native Swedish (verbal and written) levels of languages
- 2+ years of sales experience with a proven track record of success
- Minimum 1 year of IT industry experience required and general knowledge of the IT industry
- Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage
- Strong interpersonal skills, excellent oral, written, and verbal business communication skills
- Achievement
- Passion for cloud technologies and changing the world
BENEFITS:
- Attractive remuneration with capped sales bonuses
- Working with a big name in the Cloud industry and gaining specialization in it
- Work from Monday to Friday from 9 AM 6 PM
- Sponsored meals
- International team
- Indefinido contract
- Stimulating environment
- Many opportunities for growth within the company
