Account Manager
hace 1 mes
What you will do:
Own a portfolio of approximately 100120 Long Tail customers and develop a high level of customer engagement with your contact and key decisionmakers within your accounts Gain an understanding of your customers business and be able to leverage this information to ensure that the customer books all their business trips on the TK platformnbsp; Identify growth opportunities and develop your portfolio by adding new business opportunities Be an expert on the portfolio of TravelPerk products in order to meet amp; exceed quarterly targets of Up Crosssellingnbsp; Develop strong relationships with your clients that will lead to positive referral business Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions Act as a key contact between the internal TravelPerk teams and the Account Management team to ensure product integrations during rollouts are as smooth as possible Effectively prioritise your time and energy depending on customer type amp; size in order to maximise impact on businessnbsp;nbsp;
What you need to succeed:
Previous experience in an Account Manager or Customer Success roleExperience building a client strategy to achieve a revenue target retention and growthData lead: Ability to use data to determine your approach and decision makingOutstanding presentation amp; communication skills and the ability to build deep relationshipsGreat prioritisation and time management skillsnbsp;Result oriented mindset while keeping customer satisfaction as your top priorityEmpathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problemsolving methodologyHonest open and trustworthy: your peers and managers can trust you You are a team player dont play political games and care more about the teams success than about your own career gainsFocused and determined: You dont let yourself be distracted You can focus on accomplishing big wins and never get lost in less important ideas that are floating aroundYou seek feedback early and often and are open to both giving and taking constructive and direct criticismNative level written and spoken Englishnbsp;
Our Benefits:
Competitive compensation including equity in the company
Generous vacation days so you can rest and recharge
Health perks such as private healthcare or gym allowance depending on location
Flexible compensation plan to help you diversify and increase the net salary
Unforgettable TravelPerk events including travel to one of our hubs
A mental health support tool for your wellbeing
Exponential growth opportunities
VolunteerPerk We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice
Work from anywhere in the world allowance of 20 working days per year
IRL English or Spanish Lessons are held in the Barcelona office
Parental leave: 1216 weeks depending on location and eligibility factors
nbsp;
How We Work amp; Values
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