Alibaba(Cainiao)-Customer Service-Spain
hace 5 meses
Cainiao is moving full speed ahead in the global overseas warehouse market and is recruiting excellent talents with overseas warehouse experience.
TasksJob Responsibilities:
1. Responsible for handling customer inquiries on the platform, and solving customer problems in a timely and efficient manner, including cargo tracking in transit, order management, processing of abnormal orders at the end of the mile, compensation related matters, etc.;
2. Responsible for the platform's consultation and complaint work order processing and tracking and closure;
3. Track the abnormal orders on the shelves and out of the warehouse and the abnormal feedback from the overseas warehouse, and track them until they are closed.
4. Report major abnormal complaints and other difficult problems to the leader in a timely manner and seek solutions together;
5. Analyze and summarize the problems that affect customer satisfaction and put forward reasonable suggestions for continuous exploration of user experience.
Job quality requirements:
1. Experience in e-commerce/logistics industry is preferred;
2. Language requirements Spanish and Chinese, such as English is better;
3. Cheerful personality, quick thinking, strong internal and external communication skills, with certain problem finding and analysis skills;
4. Strong sense of responsibility, strong communication skills, certain ability to work under pressure and strong sense of service
We offer market-competitive salaries, a culturally diverse team, high-growth businesses, and a mature and stable platform. We believe that these offerings make us a fantastic choice for anyone seeking a dynamic and fulfilling career.
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Alibaba(Cainiao)-Customer Service-Spain
hace 7 meses
Cabanillas del Campo, España Cainiao A tiempo completoCainiao is moving full speed ahead in the global overseas warehouse market and is recruiting excellent talents with overseas warehouse experience. Tasks Job Responsibilities: 1. Responsible for handling customer inquiries on the platform, and solving customer problems in a timely and efficient manner, including cargo tracking in transit, order management,...
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Customer Service and Parts Operations Coordinator
hace 1 semana
Medina del Campo, Valladolid, España Ag West Equipment Ltd A tiempo completoAbout the JobWe are seeking an experienced Parts & Service Advisor to join our team at AgWest Equipment Ltd. As a key member of our sales and service team, you will play a vital role in fostering strong customer relationships and supporting their success by delivering timely, reliable, high-quality service solutions.Key Responsibilities:Service Requests...
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Customer Service
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Vilafranca del Penedès, España Adecco A tiempo completo¿Tienes experiencia como Customer Service y te gusta la atención al cliente? ¿Te gustaría trabajar y estabilizarte en una empresa que se dedica a realizar la materia prima para el empresas industriales del sector alimentación?Desde Adecco estamos buscando un/a Customer Service para una posición estable.Funciones: - Atender y realizar llamadas a...
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Customer Service Officer
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Barberà del Vallès, Barcelona provincia, España AMMEGA A tiempo completoAs a Customer Service Officer, you will be a key person for our Customer Service dept.. In this role, you will be based in Barberà del Vallès, Spain. A day in the life of a Customer Service can looks like - Enter, Proceed & Monitor Customer PO’s and QO’s and coordinate delivery and clients’ requirements - compliance with timings is mandatory -...
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Customer Service Liaison
hace 2 semanas
Campo de Caso, Asturias, España Accor Hotels A tiempo completoJob OverviewWe are seeking a skilled Customer Service Liaison to join our team at Novotel Banjarmasin Airport. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests.Key ResponsibilitiesGreet and assist guests in a professional and friendly mannerHandle guest requests, questions, and concerns...
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Customer Service Ambassador
hace 1 semana
Campo de Caso, Asturias, España Accor Hotels A tiempo completoCompany Overview: Accor Hotels is a leading hospitality company with a strong commitment to delivering exceptional guest experiences.Estimated Salary: ₹350,000 - ₹450,000 per annumJob Description: As a Customer Service Ambassador, you will play a critical role in ensuring that our guests receive the highest level of service and satisfaction. Your primary...
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Customer service
hace 2 meses
LLINARS DEL VALLÈS, España Eurofirms People First A tiempo completoEmpresa dedicada a la fabricación de mecheros busca un/a customer service export con francés para trabajar en Barcelona y hacer las siguientes tareas:- Gestión de pedidos e incidencias. - Seguimiento de las entregas en las zonas asignadas. - Facturación. - Control de crédito para clientes. - Contratación de transportes. - Contacto directo con clientes....
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Customer service
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PARETS DEL VALLÈS, España Eurofirms People First A tiempo completoEmpresa dels ector químico, siutada en Parets del Vallès, precisa incorporar un/a customer service, para realizar las siguientes funciones:- Recibir i entrar les comandes al sistema SAP. - Comprobación de todos los datos del pedido. - Coordinación con los diferentes departamentos para que los pedidos lleguen tal y como estaba pactado. - Seguimiento de...
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Customer Service Specialist
hace 2 semanas
Sant Cugat del Vallès, España Pig Improvement Company A tiempo completoRole OverviewAs a Customer Services and Invoicing Specialist, you will be interacting with customers via phone and email to ensure a consistent and first-class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components.This is a collaborative position that...
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Customer Service Specialist
hace 3 semanas
Sant Cugat del Vallès, España Pig Improvement Company A tiempo completoRole Overview As a Customer Services and Invoicing Specialist, you will be interacting with customers via phone and email to ensure a consistent and first-class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components. This is a collaborative position that...
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Customer Service Manager
hace 4 semanas
Mollet del Vallès, España Merck Group A tiempo completoAplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnología para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos, soñamos...
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Customer Service Manager
hace 2 meses
Mollet del Vallès, España Merck Group A tiempo completoAplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnología para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos, soñamos...
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Customer Service Manager
hace 3 semanas
Mollet del Vallès, España Merck Group A tiempo completoAplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnología para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos, soñamos...
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Parts & Service Advisor (Benito)
hace 4 semanas
Medina del Campo, España Ag West Equipment Ltd A tiempo completoAgWest is seeking a detail-oriented and customer-focused Parts & Service Advisor to join our team. In this role, you will be the primary point of contact for customers, providing expert guidance on parts and service needs while ensuring seamless coordination of operations. You will play a vital role in fostering strong customer relationships and supporting...
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Parts & Service Advisor (Benito)
hace 3 semanas
Medina del Campo, España Ag West Equipment Ltd A tiempo completoAgWest is seeking a detail-oriented and customer-focused Parts & Service Advisor to join our team. In this role, you will be the primary point of contact for customers, providing expert guidance on parts and service needs while ensuring seamless coordination of operations. You will play a vital role in fostering strong customer relationships and supporting...
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Customer Service Specialist
hace 3 semanas
Sant Quirze del Vallès, España INDIBA® Group A tiempo completoINDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years.At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering...
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Customer Service Specialist
hace 3 semanas
Sant Quirze del Vallès, España INDIBA® Group A tiempo completoINDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years. At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering...
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Service Solutions Consultant
hace 1 semana
Medina del Campo, Valladolid, España Ag West Equipment Ltd A tiempo completoAbout the PositionWe are looking for an experienced Parts & Service Advisor to join our team at AgWest Equipment Ltd. The successful candidate will have a strong understanding of parts and service operations, with excellent communication skills to provide expert guidance to customers.Key Responsibilities:Service Requests Handling: Handle service requests...
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Field Service Technician
hace 4 semanas
Medina del Campo, España Ag West Equipment Ltd A tiempo completoJob Category: OperationsPosition Status: Full-timeLocation: BenitoJoin AgWest as a Field Service Technician and play a pivotal role in our team. This position involves servicing equipment and components out in the field. As the ideal candidate, you’ll be a proactive problem solver, a collaborative team player, and dedicated to delivering exceptional...
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Field Service Technician
hace 3 semanas
Medina del Campo, España Ag West Equipment Ltd A tiempo completoJob Category: OperationsPosition Status: Full-timeLocation: BenitoJoin AgWest as a Field Service Technician and play a pivotal role in our team. This position involves servicing equipment and components out in the field. As the ideal candidate, you’ll be a proactive problem solver, a collaborative team player, and dedicated to delivering exceptional...