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This exciting role as a Spanish speaking Customer Service Host in Ceuta, Spain within the growing Customer Support Department offers the opportunity to work in the e-commerce industry, providing excellent services to international clients and their businesses. The core strength of our client lies in its people, recognizing employees as the driving force of the business. Therefore, the company ensures the employment of high-potential individuals, fostering their career and personal development.
As an international company, our client has offices in Ceuta, Madrid, London, Portugal, Cape Town, and Malta. The diverse nature and culture of the company provides a competitive edge in the market, making it an employer of choice in Ceuta.
Your key job responsibilities as the Spanish Customer Service Host in Ceuta, Spain will include:
- Respond to customer queries via telephone, email, and online chats in Spanish.
- Manage all incoming and outgoing contacts in a multimedia environment.
- Input pertinent information into relevant databases.
- Build and manage customer relationships.
- Resolve issues and troubleshoot during shifts.
- Handle customer-related queries and take full responsibility for them.
- Perform additional tasks as assigned by managers or shift supervisors.
Requirements
Requirements for this Spanish Customer Service Host job in Ceuta, Spain:
- Native Spanish speaker.
- Fluency in English and Spanish (speaking, reading, and writing).
- Availability for shift rotations.
- Completed high school education.
- At least 1 year of post-qualification work experience.
If you meet the above requirements for this Spanish Customer Service Host job in Ceuta, Spain, we would like to hear from you Please send your CV through today
