Czech Service Desk Agent

Encontrado en: Talent ES C2 - hace 2 semanas

Madrid, España Recruit4Work S.L. A tiempo completo

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful Greece Want to start this next adventure? Check out this position

We are pleased to announce a compelling opportunity for a Service Desk Agent position at one of the industry's forefront technology companies. As a key player in the IT support team, you will have the chance to contribute to the seamless functioning of cutting-edge technologies and support systems.

Our ideal candidate

For the vacancy as a Service Desk Agent is a dynamic and technically proficient professional who excels in problem-solving, possesses excellent communication skills, and demonstrates a customer-centric approach.

Required skills
  • Fluent in Czech
  • Working proficiency in English
  • Troubleshooting hardware and software, familiarity with OS and common applications.
  • Strong communication, interpersonal, patience, and empathy.
  • Analytical and critical thinking for efficient issue resolution, task prioritization.
  • Basic understanding of networking concepts, ITIL framework knowledge is a plus.
  • Accurate documentation of support interactions and solutions, reporting on common issues.
  • Collaboration with cross-functional teams for issue resolution, willingness to share knowledge.
  • Ability to adapt to evolving technologies and changing requirements, flexibility in a dynamic environment.
  • Efficient time management to meet deadlines, task prioritization based on urgency and impact.
Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment to provide the customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
Location

Remote - must be based in Greece



Recruit4work is an international recruitment agency specialising in connecting individuals with rewarding employment opportunities abroad. Our team of expert recruiters excels in assisting candidates in finding suitable positions, whether for permanent roles, freelance projects, or temporary placements for those seeking a change during a gap year.

At Recruit4work, we pride ourselves on our extensive network of global employers and our ability to match candidates with roles that align with their skills, experience, and career aspirations. Our recruiters are dedicated professionals who leverage their industry knowledge and expertise to guide candidates through every step of the recruitment process.

Contact us today to discover how Recruit4work can help you take the next step in your career and find your ideal job opportunity abroad.

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