Senior Customer Service Supervisor — KPI‑Driven Support Lead

Cigna Healthcare, a division of The Cigna Group, is looking for a Customer Service Supervisor in Madrid to lead a team of Customer Service Representatives, ensuring global and client KPI delivery while maintaining high-quality service.You will coach staff, manage escalations, and coordinate with internal and external stakeholders, with a hybrid work model...

About Cigna HealthcareCigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide.Ranked 14th on the Fortune 500 in 2026, Cigna is recognized as one of the most trusted and influential names in the...

About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 14th on the Fortune 500 in 2026, Cigna is recognized as one of the most trusted and influential names in the...

Work Schedule Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. Standard (Mon-Fri) Environmental Conditions Office Job Description A position has arisen for a Supervisor in our Customer Service Department, based at our Shared Service Center...

The Lemon Consulting in Barcelona is seeking a Team Lead to manage a customer and consumer service team on-site. You will drive performance, mentor staff and coordinate with Quality and Senior Supervisor to meet service objectives. You will lead reporting, KPI tracking and process improvements, while ensuring deadlines and high-quality customer interactions....

Cigna Healthcare is seeking a Customer Service Supervisor to lead a team of Customer Service Representatives, delivering global and client KPI commitments while coaching for performance and quality. You will oversee daily operations, capacity planning, escalations and relationships with internal and external stakeholders to sustain excellent service.In this...

Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and...

Cigna Healthcare seeks a Customer Service Supervisor to lead a team of Customer Service Representatives, delivering global and client KPI commitments while maintaining high-quality, customer-focused service. You will oversee operations, capacity planning, and continuous improvement. You'll coach team members through regular 1:1s, manage escalations, and...

About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide.Ranked 14th on the Fortune 500 in 2026, Cigna is recognized as one of the most trusted and influential names in the...