Remote-Ready Global Customer Service Supervisor

Hace 5 días

Madrid, Comunidad de Madrid, España Cigna Health and Life Insurance Company Jornada completa 38.000 € - 52.000 €/año

Cigna Healthcare is seeking a Customer Service Supervisor to lead a team of Customer Service Representatives, delivering global and client KPI commitments while coaching for performance and quality. You will oversee daily operations, capacity planning, escalations and relationships with internal and external stakeholders to sustain excellent service.

In this hybrid role, you’ll foster team development, support wellbeing, and drive continuous improvement across processes.