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Account Optimization Manager LC North Europe
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HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION: About Us
We are a leading travel technology company, connecting and empowering the world of travel. Our global network spans thousands of suppliers and partners, delivering exceptional experiences to customers worldwide. Our team is passionate about innovation, collaboration, and driving results. Join us and be part of a company where tech + data + people truly make the difference.
Job SummaryWorking as part of a high-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance.
Responsibilities- Renegotiate contracting conditions with our hotel suppliers to maximize availability, offers, best available rates, and ensure accurate loading of commercial conditions with the highest level of system expertise.
- Apply targeted actions on the product and prioritize initiatives based on data insights provided by company dashboards.
- Secure new offers and extra availability directly loaded into the system by suppliers.
- Partner internally with the Contracting Manager to ensure high-quality collaboration, sharing strategies and driving efficiency.
- Proactively manage daily contact with assigned hotel suppliers to maintain strong relationships and performance.
- Strong negotiation and contracting experience within the travel or hospitality industry.
- Commercial acumen with a proven ability to optimize product performance.
- Excellent communication and relationship management skills.
- Data-driven mindset with the ability to prioritize actions based on analytics.
- Proficiency in relevant systems and tools; CRM experience is a plus.
- Fluent in English; additional languages are an advantage.
At our company, diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
