Junior Account Manager

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. 

Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 6,3 million customers with 31 million overnights per year in over hotels. 

250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 

1300 employees from 45 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. 

The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions. 

MTS Globe is an equal opportunities employer

We are looking for an Junior Account Manager to join us in our Commercial team, based in Palma. Our team is growing, so we are looking for a proactive and curious person who wants to develop his/her professional career in a Commercial department.

Main responsibilities:

• Analyse and understand our destinations and clients, their business model, and their requirements.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Customer account management, including negotiation of contracts and agreements to maximize profit
• Educate clients on existing and new product features and functionalities and how it can contribute to their business growth
• Acquisition of new clients, making their business model transparent and carrying out risk assessment
• Constant market research and analysis to create business plans on commercial opportunities
• Monitoring performance reports with according interpretation and execution of required actions towards clients and the organization
• Close collaboration with different cross functional teams/departments across multiple countries
• Central point of contact for the clients and organization.

Benefits:

• Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice.
• Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
• Advancing your professional growth through language training and technological certifications.
• Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more.
• Join one of our sports communities and practice your favourite sport in great company.
• Benefit from special health insurance rates.     

• Prior experience in the tourism sector, ideally in a commercial or product department, or graduate with tourism focus.
• Excellent negotiation, communication, and presentation skills.
• Self-starter, able to work with autonomy and self-management skills within a team.
• Solutions-oriented, looking for innovative solutions to overcome challenges in a fast-paced environment.
• Goal oriented with solid analytical skills and a strong strategic mindset.
• Ability to work in a multinational & continuous changing environment and interact with different nationalities.
• Willing to travel on a regular basis.
• Spanish and English fluent or native speaker, other languages will be an advantage.
• CVs need to be submitted in English.