Team Manager for Sales Contracts Orders Team

Description and Requirements
"At BMC trust is not just a word - it's a way of life"
Description And Requirements
CareerArc Code

CA-JK

Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world's largest organizations so they can seize a competitive advantage.

BMC's dynamic corporate teams are strategic and trusted advisors to the global organization supporting, enhancing, and driving BMC's vision, culture, growth, and so much more. Each individual within the corporate teams is a valued partner to the overarching success of BMC's employees and customers If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.

As a
Global Manager for Sales Order Services ( based in Madrid, Spain)
, you will be reporting to the Director of Order Services (OS) the Order Services Manager is responsible for the management of a regional team of Consulting Services Order Specialists (CSOS) and Consulting Services Coordinators (CSC) to support the Order to Cash process for the sale of Education and Services.

Key Duties & Responsibilities

• Lead the global Order Services team in supporting the BMC PS and Education organization with quote to cash processes, controls, and policies and working collaboratively with other back-office functions (accounting, finance, and legal).
• Ensure efficient, accurate, and timely processing of orders.
• Demonstrate and promote a culture of integrity and accountability.
• Build and maintain strong working relationships with key departments, including Sales and Consulting Services and Education Operations, Legal, Best Practices, Revenue Recognition and Finance.
• Ensure adherence to company policies, SOX Controls, and that actions taken by the CSOS and CSC comply with Order Services SLAs and other applicable requirements
• Ensure the regional CSOS and CSC teams are appropriately staffed with the necessary skills.
• Ensure that the services provided by the team comply with BMC Policies and Procedures.
• Ensure order submission deadlines are met.
• Ensure all necessary documentation is obtained to facilitate and recognize revenue from PS and Education sales.
• Develop & maintain an in-depth understanding of revenue recognition and revenue accounting policies concerning the sale of consulting services and SOX controls applicable to the quote to cash process.
• Promote innovation by challenging the status quo and effectively managing change.

Role Requirements

• 2+ years of proven leadership of global or multi-regional teams (contracts, sales orders, billing)
• Proven experience managing global billing processes, including multi-currency and multi-entity operations
• Demonstrated experience in professional sales contracts, services operations, billing or accounting
• Demonstrated expertise in ERP/CRM systems and Professional Services Automation (PSA) tools
• Excellent communication, interpersonal and leadership capabilities.
• Strong analytical, problem-solving, and project management abilities.
• Detailed understanding of order-to-cash processes and best practices with experience in implementing process improvement initiatives.
• Experience leading or contributing to systems transformation initiatives.
• Systems: Certinia, SFDC, MS Office Suite
• Business professional level of English language.

Our commitment to you
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is €38,700 - €64,500