Customer Service
hace 2 semanas
TU MISION
Asegurarás el flujo del ciclo comercial, aportando agilidad y precisión en las gestiones administrativas relacionadas con la venta.
Responsabilidades Principales:
- Gestión y control de los procesos relacionados con el ciclo de vida del cliente: alta y actualización de fichas, mantenimiento de base de datos baja, etc.
- Aportar agilidad y precisión al proceso de instrucción de pedidos de las cuentas asignadas, con el apoyo del comercial responsable y conociéndolas en profundidad.
- Gestionar la parte administrativa de previsiones de ventas, elaboración de stocks y chequeos de entregas.
- Garantizar el flujo de la información de las tareas que gestionas, compartiéndola con el equipo y dando las alertas oportunas.
Requisitos:
- Idioma: Inglés y/o un idioma comunitario, preferiblemente alemán.
- Manejo de herramientas ofimáticas (Excel, Word) y sistemas de gestión (ERP, SAGE o similares). Nivel avanzado de Excel.
- Experiencia previa en entornos de producción hortofrutícola, preferiblemente en tareas administrativas.
- Mínimo 2 años de experiencia en funciones administrativa.
- Organización y atención al detalle.
- Gestión eficaz del tiempo y priorización de tareas.
- Capacidad de adaptación a cambios de ritmo productivo.
- Trabajo en equipo.
- Proactividad
Qué ofrecemos:
- Trabajo en oficina dentro de un entorno de almacén o planta de confección.
- Posible desplazamiento puntual a zona de producción para verificación documental.
- Desarrollo profesional dentro del departamento comercial.
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