Customer Service Representative
hace 2 semanas
Based in Valencia, Spain
Brands: Bo-Camp | Crespo | Gimex
We're looking for a motivated Customer Service Representative to join our international team in Valencia
You'll be part of a growing company with strong European brands and a dynamic, friendly working culture.
Your Role
As a Customer Service Representative, you'll be the main contact for our consumers and retail partners.
You will handle inquiries, process orders, and resolve customer issues professionally and efficiently, always aiming for a great customer experience.
Your Key Tasks
· Act as the first point of contact for consumers in the Netherlands and other European markets.
· Provide product information and handle questions via email, phone, and social media.
· Manage complaints, returns, and warranty cases in a professional and timely manner.
· Support your colleagues with order processing, invoicing, and logistics follow-up when needed.
What We're Looking For
· MBO (intermediate vocational) education level or equivalent.
· Experience in customer service, order management, or similar (junior profiles also welcome).
· Fluent in Dutch and English (spoken and written).
· Good knowledge of MS Office; ERP experience (Unit4 or similar) is a plus.
· Organized, proactive, and service-oriented personality.
About Us
VAHB B.V. is behind three strong international brands:
· Crespo – market leader in camping furniture across Europe.
· Bo-Camp – offering stylish outdoor and leisure products.
· Gimex – originally a German brand, known for premium-quality melamine tableware and cookware.
Our brands are sold throughout Europe via distributors, agents, retailers, and online channels.
What We Offer
· Full-time position at our office in Valencia, Spain.
· A dynamic, international work environment.
· Friendly, informal culture with room for initiative and personal growth.
· Competitive salary aligned with your experience.
· Working hours: 8:30 AM – 5:00 PM.
Tipo de puesto: Jornada completa
Sueldo: 20.000,00€-25.000,00€ al año
Beneficios:
- Flexibilidad horaria
Ubicación del trabajo: Empleo presencial
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