Customer Service Representative

hace 2 semanas


Valencia, Valencia, España Van Assendelft Hollander Bogaert A tiempo completo

Based in Valencia, Spain

Brands: Bo-Camp | Crespo | Gimex

We're looking for a motivated Customer Service Representative to join our international team in Valencia

You'll be part of a growing company with strong European brands and a dynamic, friendly working culture.

Your Role

As a Customer Service Representative, you'll be the main contact for our consumers and retail partners.

You will handle inquiries, process orders, and resolve customer issues professionally and efficiently, always aiming for a great customer experience.

Your Key Tasks

· Act as the first point of contact for consumers in the Netherlands and other European markets.

· Provide product information and handle questions via email, phone, and social media.

· Manage complaints, returns, and warranty cases in a professional and timely manner.

· Support your colleagues with order processing, invoicing, and logistics follow-up when needed.

What We're Looking For

· MBO (intermediate vocational) education level or equivalent.

· Experience in customer service, order management, or similar (junior profiles also welcome).

· Fluent in Dutch and English (spoken and written).

· Good knowledge of MS Office; ERP experience (Unit4 or similar) is a plus.

· Organized, proactive, and service-oriented personality.

About Us

VAHB B.V. is behind three strong international brands:

· Crespo – market leader in camping furniture across Europe.

· Bo-Camp – offering stylish outdoor and leisure products.

· Gimex – originally a German brand, known for premium-quality melamine tableware and cookware.

Our brands are sold throughout Europe via distributors, agents, retailers, and online channels.

What We Offer

· Full-time position at our office in Valencia, Spain.

· A dynamic, international work environment.

· Friendly, informal culture with room for initiative and personal growth.

· Competitive salary aligned with your experience.

· Working hours: 8:30 AM – 5:00 PM.

Tipo de puesto: Jornada completa

Sueldo: 20.000,00€-25.000,00€ al año

Beneficios:

  • Flexibilidad horaria

Ubicación del trabajo: Empleo presencial



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