Dutch-speaking Customer Support Representative

hace 6 días


Valencia, Valencia, España Cross Border Talents A tiempo completo


Now Hiring: Dutch-speaking Customer Support Representative

Location: Valencia, Spain

Employment Type: Full-time

Contract Type: Permanent

Salary: Competitive base salary + benefits

Are you a Dutch speaker with a passion for helping others? Join a fast-growing customer experience team in Valencia, one of Spain's most vibrant and sunny cities

Job Responsibilities:

As a Customer Support Representative, you will:

  • Provide professional support to customers via phone, email, and chat in Dutch

  • Troubleshoot product/service issues and ensure a positive customer experience

  • Maintain up-to-date knowledge of company products and services

  • Accurately log customer interactions in the system

  • Collaborate with team members and report to team leads for any escalations


Requirements:
  • Fluent in Dutch (C1-C2 level) and proficient in English (B2+)

  • Strong communication and problem-solving skills

  • Customer-oriented mindset with attention to detail

  • EU citizenship or a valid Spanish work permit

  • Previous customer service experience is a plus, but not mandatory


What We Offer:
  • A competitive salary package with bonus opportunities

  • Relocation support if moving from abroad

  • Modern office environment in Valencia

  • Paid training and continuous learning opportunities

  • Career growth within a global company

  • Multicultural and dynamic team environment

Interested in applying?
Please send your CV in English to us, and we'll be in touch to schedule a brief discussion.



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