Customer Service Representative
hace 2 días
Company Description
Zoco Home specializes in Ethnic - Scandinavian furniture and design. Inspired by travels - our collections are available to customers worldwide.
Role Description
We have amazing customers, so we are looking for an amazing customer service representative to join our team on-site in Mijas to ensure a great customer service experience by phone, email and social channels. The role involves assisting customers with inquiries, handling after sales and ensuring a positive customer experience. Responsibilities include managing customer support channels, maintaining a high level of customer satisfaction, and ensuring ongoing communication throughout the customer journey.
Qualifications:
- Proficiency in Customer Service, Customer Experience, and Customer Satisfaction
- Experience in Customer Support / Customer Service or similar role
- Strong communication skills in Spanish and English, both written and verbal
- Excellent organizational and problem-solving abilities
- Ability to work in a fast-paced, on-site environment in Mijas
- Basic IT and customer service platform skills
- Candidates must live in Malaga
Apply today - We're excited to hear more about you
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