Administration Executive

**Position**
Administration Executive

**Location**
Mijas-Costa, Málaga

**Job Type**
Full-time

**About us**
Platinum Healthcare SL is an established and award-winning Sanitas agency. With 15 years of experience, we are a leading provider of health insurance solutions to the expat community in Spain and are committed to offering comprehensive and high-quality health cover to our clients with a signature customer service. We are currently seeking a detail-oriented and motivated Administration Executive to join our dynamic team in our Mijas-Costa office.

**Key Responsibilities**
- Customer Administration: Handle all administrative tasks related to client health insurance policies, ensuring accurate and timely processing of policy documents, renewals, and claims.
- Sales Support: Assist the sales team by preparing proposals, managing quotations, and supporting the onboarding of new clients.
- Client Data Management: Update and maintain client records, ensuring all data is accurate, up-to-date, and complies with industry regulations.
- Customer Service: Respond to client inquiries, provide policy information, and resolve issues promptly and professionally.
- Compliance: Ensure all procedures are compliant with industry regulations and company policies.

**Skills and Qualifications**
- Proven experience in administration, preferably within the insurance or health care sector.
- Excellent organisational and time-management skills.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office and Google Workspace.
- Ability to manage and update databases efficiently.
- Excellent communication and interpersonal skills.
- Sales or customer service experience.
- Fluent bilingual written/spoken English and Spanish. This is a must.

**Contract**
Full-time permanent contract.

**Salary**
Yearly salary of €19,000-€21,000 gross.

**Working hours**
Monday-Thursday 09:00-17:00 and Friday 09:00-15:00.

**Job Types**: Full-time, Contract, Permanent

Pay: 19,000.00€ - 21,000.00€ per month

Work Location: In person