Empleos actuales relacionados con Application Support Analyst - Malaga - Ebury
-
Application Support Engineer
hace 4 días
Malaga, España ISO A tiempo completoCompany Description At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions. Our global team uses AI, machine learning, automation, and other emerging technologies to collect and...
-
Application Security Architect
hace 4 días
Malaga, España EPAM Systems A tiempo completoMission: Our teams of consultants, designers, architects and engineers who enable our customers to be competitive and disruptive in the marketplace through innovative technology solutions while helping them to navigate successfully through multiple waves of technology change. If you’re looking for dynamic career in large company that still has the...
-
Systems Data and Analytics Analyst
hace 7 días
Malaga, España Saber.tech A tiempo completoThe Systems Data and Analytics Analyst will be responsible for developing, maintaining, and improving the data and analytics capabilities of the procurement function. The Systems Data and Analytics Analyst will work closely with internal stakeholders to collect, analyse, and report on procurement data from various sources and provide insights to support...
-
Junior Analyst for Iam Team
hace 4 días
Malaga, España Santander A tiempo completoJunior Analyst for IAM Team - SCIB Malaga Country: Spain **SCIB CISO **is looking for a **JUNIOR ANALYSTfor our IAM Team working in our In-House IAM Software **and based **in our Malaga office.** **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** **Santander Corporate & Investment Banking (SCIB) **is Santander's global division that supports some of the...
-
Global Pi Analyst
hace 4 días
Malaga, España Intrum AB A tiempo completoAt Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. - Purpose_ - The Junior Data analyst is responsible for _ - analyzing data and gathering insights around different business questions. Create _ - machine learning_ - models and products to optimize business...
-
Technology Support Engineer
hace 2 semanas
Malaga, España Derivco A tiempo completoJob Profile Summary: At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in...
-
Global Pi Analyst
hace 4 días
Malaga, España Intrum Justitia A tiempo completoHos Intrum vil du udvikle dig ved at gøre en forskel - på såvel højt plan som i et internationalt miljø. Og dét i en bekræftende kultur, hvor din indsats tæller. - Purpose_ - The Junior Data analyst is responsible for _ - analyzing data and gathering insights around different business questions. Create _ - machine learning_ - models and products to...
-
Internal Control Senior Analyst
hace 6 días
Malaga, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Internal Control Senior Analyst (Level 5)** **Ebury is a FinTech success story, positioned among the...
-
Data Analyst: Certification Data
hace 6 días
Malaga, España Avanade A tiempo completoJoin the global team that drives maintaining Avanade’s position as the most certified Microsoft partner in the world as our Certification Data & Operations Specialist supporting programs which help over 7000 employees advance their careers through certification each year. In this role you will help define our overall data and analytics strategy, evolve...
-
Customer Experience Design Analyst
hace 7 días
Malaga, España Vodafone A tiempo completoBy connecting people, places and things, Vodafone Business helps organisations succeed in a digital world. With our expertise in connectivity, our leading IoT platform and our global scale, we can deliver the results businesses need to progress and thrive. As Vodafone is changing to a Digital and Connectivity Services provider, where Digital First is a...
Application Support Analyst
hace 2 semanas
Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.
**Application Support Analyst**
**Based in our Ebury Malaga office - 4 days per week in the office**
**About the Job**
- Manage tickets from the user base:
- Advanced user queries
- Data updates
- Simple configuration
- User creation
- Identify common problems and themes that could be resolved by development work
- Work with the development teams to manage changes that require formal change control
- Maintain and promote data quality
- Promote new features as they come online via blogs, pre-recorded videos and training sessions via VC
- Create and maintain a knowledge base
- Promote self-service in the user base
**Required experience**:
- 2+ years in a technical service environment (either Service Desk or Application Support)
- English language proficiency
- Service-focused and goal-oriented
- Good level of understanding of cloud technologies
- Experience with ZenDesk and/or Jira or other ticketing systems is an advantage
- Direct experience on Salesforce, or similar CRM, is an advantage
- Salesforce ADM201 certification is an advantage, but not essential
**Soft Skills**:
- A good team player who is able to work as a part of a group or independently
- Someone with a positive attitude who is able to keep calm, find solutions or a good workaround for all problems
- Someone who is able to work supervised and unsupervised, able to work under high pressure and to tight deadlines.
- Someone who is able to prioritize incidents and tickets while maintaining a good level of time management.
- Proactivity is a key characteristic that is extremely beneficial to the role to keep ahead of developing situations
LI-LK1
LI-ONSITE
**About Us**
**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**
Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._
