Spanish Speaking Service Desk Systems L2 Technician

hace 2 semanas

Barcelona, España Webhelp A tiempo completo

**Location**
- Barcelona, Spain**Language**
- Spanish***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a** Spanish Speaking Service Desk Systems L2 Technician **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Monday to Friday 09:00 to 18:00
- Competitive salary and performance bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

**What you’ll experience at Webhelp**

As **Service Desk Systems L2 Technician **in our team, you will:

- Manage Incident, Problem and Standard Requests

**We’ll be a great match if yosu**:

- Are native or proficient in English and Spanish
- At least 2 years of experience working in a similar position is a plus
- Experience providing support in multimedia, telecommunications or IT infrastructure products/services
- Good knowledge of OS
- Desirable Microsoft certifications MCSE/MCSA
- Good communication skills
- An organized person, capable of managing many tasks, prioritizing and reaching milestones and targeted goals
- Share our values of commitment, unity, integrity, recognition, and WOW
**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

RRQ23-005160-1-SPAIN

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