Customer Service Representative with High Level of

hace 21 horas


Barcelona, España BSP executive A tiempo completo

**¿Dónde trabajarás?**:
You will join a growing e-commerce company in rapid expansion. The offices are located in the heart of Barcelona, and are easy to access both with a car or through public transport.

**¿Qué harás?**:

- As a Customer service representative, you will handle most contact with the clients.
- In your day to day:
- You will respond to incoming tickets from clients
- You will respond to freight and chargeback claims from the clients
- You will process returns and refunds
- You may call clients to increase sales if possible
- You will report directly to management

**¿A quién buscamos?**:
- You have a high level of German and English (at least C1)
- You have great communication and interpersonal skills, both written and spoken
- You are able to type quickly and have good computer skills
- You feel confident on the phone
- You are commercially oriented
- Experience with customer service/e-commerce will be appreciated
- You can start immediately

**¿Qué ofrecemos?**:

- Of course, the job comes with a reward: we have many attractive benefits
- We also offer:
- An indefinite contract
- A full-time position, with the possibility of working from home 1 day per week
- A competitive salary + bonus
- Medical insurance
- Tickets Restaurant + as many snacks as you want
- Growth possibility in a company that is already expanding

**¿Necesitas + info?**:
Natalia Briseño (+34) 93 231 00 00 (Ext. 113)



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