Customer Service Representative with Good Level of
hace 2 semanas
**Organization**:
You will join a fast-growing e-commerce company. The offices are located in the heart of Barcelona, and are easy to access both with a car or through public transport.
**Function**:
As a Customer service representative, you will handle most contact with the clients.
In your day to day:
- You will respond to incoming tickets from clients
- You will respond to freight and chargeback claims from the clients
- You will process returns and refunds
- You may call clients to increase sales if possible
- You will report directly to management
**Requirements**:
- You have high level of Dutch and English, another european language is a plus
- You have great communication and interpersonal skills, both written and spoken
- You are able to type quickly and have good computer skills
- You feel confident on the phone
- You are commercially oriented
- Any experience with either e-commerce or customer service is preferred
- You can start as soon as possible
**What we offer?**:
Of course, the job comes with many attractive benefits:
- An indefinite contract
- A full-time position, with the possibility of working from home 1 day per week
- A competitive salary + bonus
- Medical insurance
- Tickets Restaurant + as many snacks as you want
- Growth possibility, in a company that is already expanding
**Do you need +info?**:
Natalia Briseño
(+34) 93 231 00 00 (Ext. 113)
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