Customer Service with High Level of German
hace 3 días
**¿Dónde trabajarás?**:
You will join a growing e-commerce company in rapid expansion. The offices are located in the heart of Barcelona, and are easy to access both with a car or through public transport.
**¿Qué harás?**:
As a Customer service representative, you will handle most contact with the clients.
In your day to day you will be:
- Responding to incoming tickets from clients
- Responding to freight and chargeback claims from the clients
- Processing returns and refunds
- Calling clients to increase sales if it is possible
**¿A quién buscamos?**:
- You have a high level of German and English (at least C1)
- You have great communication and interpersonal skills, both written and spoken
- You are able to type quickly and have good computer skills
- You feel confident on the phone
- You are commercially oriented
- Experience with customer service/e-commerce will be appreciated
- You can start immediately
**¿Qué ofrecemos?**:
Of course, the job comes with a reward: we have many attractive benefits
We also offer:
- An indefinite contract
- A full-time position, with the possibility of working from home 1 day per week
- A competitive salary + bonus
- Medical insurance
- Tickets Restaurant + as many snacks as you want
- Growth possibility in a company that is already expanding
**¿Necesitas + info?**:
Laura Maso Seguí
(+34) 93 231 00 00 (Ext. 132)
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