Vip Support Technician

hace 4 días

Tres Cantos, España GMV A tiempo completo

Do you enjoy solving complex technical problems to find the best solution? If you're not familiar with us yet, we're an engineering and innovation company working in various sectors, including ICT. We're reinventing how we compete and develop by integrating the most advanced techniques.

You will join our talented and enthusiastic team, working for one of our main clients. Your role will involve providing on-site and remote support to VIP users, managing and maintaining Cisco videoconferencing systems, and collaborating with the IT support team to resolve incidents in Microsoft environments.

But that's not all You will also have the opportunity to participate in other projects related to **cybersecurity** involving networks and firewalls.

**DO YOU WANT TO BE PART OF OUR TEAM?**

To be eligible for this position, you should have the following knowledge and experience:

- Cisco videoconferencing systems: installation, configuration and support in executive environments.
- Resolution of hardware and software incidents in the workplace (e.g. laptops, peripherals, printers).
- Knowledge of Microsoft environments: Windows, Office 365, Outlook, Teams and basic Active Directory management.
- Networks and security: basic knowledge of LAN/WiFi networks and firewalls.
- Experience with ticketing and monitoring tools for incident management and tracking.
High level of English, both spoken and written.

**WHAT DO WE OFFER?**

**Hybrid working model** and **8 weeks** per year of **teleworking outside** your usual** geographical area.**

**Flexible**start and finish **times**, and intensive working hours Fridays and in summer.

**Personalized career plan**development, training and **language learning** support.

National and international **mobility**. Do you come from another country? We can offer you a **relocation package**.

**Competitive compensation** with ongoing **reviews**, flexible compensation and discount on brands.

Wellbeing program: Health, dental and accident **insurance; free fruit and coffee**, physical, mental and financialhealth training, and much more

❤️We promote equal opportunities in recruitment, and we are committed to inclusion and diversity.

**WHAT ARE YOU WAITING FOR? JOIN US**

LI-Hybrid
- If you have any questions please do not hesitate to contact **Natalia Serrano Madrid**, in charge of this vacancy.

Natalia Serrano Madrid

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