Support and Request Handling Technician

hace 6 días

Tres Cantos, España GMV A tiempo completo

If you dream of being a spy, but you don’t like Martinis.... Your place is with us

We are expanding our teams in the cybersecurity sector to provide technical office support services.

We´ll get to the point; we'll tell you what's not on the web. If you want to know more about de GMV

**WHAT CHALLENGE WILL YOU BE TAKING ON?**

In our team, you will address the needs of one of our clients by performing the following tasks:

- ** Provide second-level support for incidents** and requests related to information security
- Serve as a **coordination**point between the Group’s technical and functional areas
- ** Deliver effective and well-documented response**s in accordance with established procedures

**WHAT DO WE NEED IN OUR TEAM?**

For this position, we are looking for vocational training graduates with an interest in cybersecurity.

We will also value previous experience and knowledge in the following areas:

- ** Systems and cybersecurity**:

- Knowledge of defining **security procedures** (access management, information classification procedures, backup management, etc.)
- ** English level B2/C1**:

- Certifications: ISO 27001 LA

**WHAT DO WE OFFER?**

Hybrid working model and 8 weeks per year of teleworking outside your usual geographical area.

Flexible start and finish times, and intensive working hours Fridays and in summer.

Personalized career plan development, training and language learning support.

National and international mobility. Do you come from another country? We can offer you a relocation package.

Competitive compensation with ongoing reviews, flexible compensation and discount on brands.

Wellbeing program: Health, dental and accident insurance; free fruit and coffee, physical, mental and financial health training, and much more
- ️ In our recruitment processes you will always have telephone and personal contact, face-to-face or online, with our talent acquisition team. In addition, bank transfers and bank cards will never be requested. If you are contacted through another process, please get in touch with the person responsible for the selection process.

❤️ We promote equal opportunities in recruitment, and we are committed to inclusion and diversity.

**WHAT ARE YOU WAITING FOR? JOIN US**

LI-Hybrid
- If you have any questions please do not hesitate to contact **Sandra Bravo Crespo**, in charge of this vacancy.

Sandra Bravo Crespo

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