Operations Support Technician

hace 1 día

Tres Cantos, España GMV A tiempo completo

Do you want to face new challenges without giving up the stability of a highly experienced technology group? At GMV we are expanding our teams in the **cybersecurity sector for the management of IT infrastructure and services.** - We´ll get to the point; we'll tell you what's not on the web. If you want to know more about us go to GMV website. **WHAT CHALLENGE WILL YOU BE TAKING ON?** - In our team, you will provide technical and functional support to service operations as part of the "**Cross Infrastructure, Engineering, and Projects Operations Support**" area.- - **WHAT DO WE NEED IN OUR TEAM?** - For this position, we are looking for a **technician with more than 5 years of experience as an Incident Manager and/or Service Manager.** - We value: - Experience in IT environment outsourcing - Advanced level of English (mandatory) - Knowledge of ITSM tools (incident, request, and change management, etc.) - Understanding of the IT Infrastructure ecosystem (Communications, Storage, Servers, Databases, Web/Application Servers, etc.) - Strong communication skills and ability to coordinate multidisciplinary technical teams - Analytical skills and ability to resolve critical problems - Desirable certified qualifications such as ITIL, ISO 27001, etc. **WHAT DO WE OFFER?** - **Hybrid working model** and **8 weeks** per year of **teleworking outside** your usual** geographical area.** - **Flexible**start and finish **times**, and intensive working hours Fridays and in summer. - **Personalized career plan**development, training and **language learning** support. - National and international **mobility**. Do you come from another country? We can offer you a **relocation package**. - **Competitive compensation** with ongoing **reviews**, flexible compensation and discount on brands. - Wellbeing program: Health, dental and accident **insurance; free fruit and coffee**, physical, mental and financialhealth training, and much more- - ❤️We promote equal opportunities in recruitment, and we are committed to inclusion and diversity. - **WHAT ARE YOU WAITING FOR? JOIN US** - #LI-Hybrid- - If you have any questions please do not hesitate to contact **Sandra Bravo Crespo**, in charge of this vacancy.- Sandra Bravo Crespo

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